Email Notification Customization
By adding the notification activities into a workflow, you can send notifications to users and administrators about successful or failed workflows. The following notification activities are available:
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Email user if workflow succeeds
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Email user if workflow fails
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Email administrator if workflows succeeds
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Email administrator if workflow fails
Password Manager offers user notification templates for all predefined workflows in 16 languages. You can customize the notification template by editing the Email user if workflow succeeds and Email user if workflow fails activities.
Templates are not provided for administrator notifications. To create administrator notifications, edit the Email administrator if workflows succeeds and Email administrator if workflow fails activities.
If you want to send email notifications in other languages, you can add more languages to the language list for the required notifications.
For more information on customizing email notifications, see Customizing Notifications.
User Agreement Customization
In any self-service task Password Manager allows you to include a page with a end-user agreement. You can use it to obtain users’ consent to store their personal information that may be available in their Q&A profiles.
To do this, add the Display user agreement activity to required workflows. When configuring this activity, you can use the predefined end-user agreement template or create your own. You can also specify the agreement text in several languages. The default agreement text template is available in 16 languages.
For more information on configuring the end-user agreement, see Display User Agreement.
Account Search Options Customization
Account search options allow you to customize the Find Your Account page of the Self-Service site. You can allow users to search for their accounts on the Self-Service site or turn off the search options and require them to enter their logon names.
If you allow users to search for their accounts, you can specify how many user accounts and what user properties will be displayed in search results.
To configure account search options, on the Administration site, open General Settings and click the User Identification tab.
For more information on account search options, see Search and Logon Options.
Web Interface Customization
Using Password Manager Administration site, you can customize the Web interface of the Self-Service and Helpdesk sites, that is, change company and product logos and modify the sites’ color scheme.
To customize the Web interface of the Self-Service and Helpdesk sites, on the Administration site, open General Settings and click the Web Interface Customization tab.
For more information, see Web Interface Customization.
