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One Identity Safeguard for Privileged Sessions 7.0.2 LTS - Release Notes

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 2: General known issues
Known Issue

Caution:

After upgrading to version 7.0 LTS, SPS requires a new license. To avoid possible downtimes due to certain features not being available, before starting the upgrade, ensure that you have a valid SPS license for 7.0 LTS.

Upgrade as follows:

  1. Perform the upgrade to 7.0 LTS with your current license.

  2. Update your SPS license to 7.0 LTS.

For a new SPS license for 7.0 LTS, contact our Licensing Team.

TLS version 1.3 is not supported when using the inWebo, Okta or One Identity Starling 2FA plugins. To ensure that TLS 1.2 is used by SPS during negotiation, specify the minimum and maximum TLS version as follows:

  • For the minimum TLS version, select TLS version 1.2.

  • For the maximum TLS version, select TLS version 1.3.

For more information, see "Verifying certificates with Certificate Authorities using trust stores" in the Administration Guide.

The accuracy of replaying audit trails in Asian languages (Traditional Chinese, Korean) has been enhanced. Due to this change, when upgrading SPS to version 6.11.0, all your sessions will be reindexed, and while reindexing is in progress, your sessions on the Search interface are incomplete. For this reason, plan your upgrade to SPS 6.11.0 accordingly.

Report generation may fail if a report subchapter references a connection policy that has been deleted previously.

SPS can create reports giving detailed information about connections of every connection policy. For this, the user can add connection subchapters in the Report Configuration Wizard, under Reporting > Create & Manage Reports.

For a successful report generation, the referenced connection policy must exist on the appliance. However, when deleting a connection policy that is referenced as a connection subchapter, the user is not warned that the report subchapter must be removed, otherwise the subsequent report generation will fail.

This affects scheduled report generation as well.

Table 3: General known issues
Known Issue Issue ID

External indexer disconnected due to certificates expiry.

You are only affected by this issue if you have enabled external indexing while running SPS version 6.0.4 or 6.4.0 or later where the external indexer certificates were created with a limit of 800 days.

To resolve this issue, see External indexer disconnected due to certificates expiry (4368875) (oneidentity.com).

 PAM-16883

System requirements

Before installing SPS 7.0.2 LTS, ensure that your system meets the following minimum hardware and software requirements.

The One Identity Safeguard for Privileged Sessions Appliance is built specifically for use only with the One Identity Safeguard for Privileged Sessions software that is already installed and ready for immediate use. It comes hardened to ensure the system is secure at the hardware, operating system, and software levels.

For the requirements about installing One Identity Safeguard for Privileged Sessions as a virtual appliance, see one of the following documents:

NOTE: When setting up a virtual environment, carefully consider the configuration aspects such as CPU, memory availability, I/O subsystem, and network infrastructure to ensure the virtual layer has the necessary resources available. Please consult One Identity's Product Support Policies for more information on environment virtualization.

Supported web browsers and operating systems

 Caution:

From version 6.13.0, SPS does not support Internet Explorer 11 (IE11) anymore. SPS version 6.12.0 and previous versions continue to support IE11.

From SPS version 6.10, the Google WebM Video for Microsoft Internet Explorer plugin is not required for replaying audit trails in your browser. The supported browsers are:

  • Google Chrome

  • Firefox

  • Safari

  • Internet Explorer 11 (IE11) - supported until SPS version 6.12.0

For SPS version 6.9 and earlier versions, even though the One Identity Safeguard for Privileged Sessions (SPS) web interface supports Internet Explorer and Microsoft Edge in general, to replay audit trails, you need to use Internet Explorer 11, and install the Google WebM Video for Microsoft Internet Explorer plugin.

If you cannot install Internet Explorer 11 or another supported browser on your computer, use the the Safeguard Desktop Player application. For details, see "Replaying audit trails in your browser" in the Administration Guide and Safeguard Desktop Player User Guide.

 Caution:

SPS version 4 F3 and later versions do not support Internet Explorer 9 (IE9) and Internet Explorer 10 (IE10), as the official support of IE9 and IE10 ended in January, 2016.

NOTE: SPS displays a warning message if your browser is not supported or JavaScript is disabled.

NOTE: The minimum recommended screen resolution for viewing One Identity Safeguard for Privileged Sessions's (SPS's) web interface is 1366 x 768 pixels on a 14-inch widescreen (standard 16:9 ratio) laptop screen. Screen sizes and screen resolutions that are equal to or are above these values will guarantee an optimal display of the web interface.

Supported browsers

The following browsers are supported:

  • Mozilla Firefox (the latest version)

  • Google Chrome

  • Microsoft Edge (Microsoft Edge Legacy is not supported)

The browser must support TLS-encrypted HTTPS connections, JavaScript, and cookies. Make sure that both JavaScript and cookies are enabled.

The SPS web interface can be accessed only using TLS-encryption and strong cipher algorithms.

Opening the web interface in multiple browser windows or tabs is not supported.

Supported operating systems

The following operating systems are supported:

  • Windows 2008 Server

  • Windows 2012 Server

  • Windows 2012 R2 Server

  • Windows 2016

  • Windows 7

  • Windows 8

  • Windows 8.1

  • Windows 10

  • Linux

Safeguard Desktop Player system requirements

The Safeguard Desktop Player application supports the following operating systems:

  • Microsoft Windows:

    64-bit version of Windows 7 or newer. Install the appropriate driver for your graphic card.

  • Linux:

    RHEL 7, CentOS 7, or newer. The Safeguard Desktop Player application will probably run on other distributions as well that have at least libc6 version 2.17 installed.

    Depending on the distribution, you will need to install the following packages:

    • On Debian-based GNU/Linux:

      • libxcb-render-util0

      • libxcb-keysyms1

      • libxcb-image0

      • libxcb-randr0

      • libxcb-xkb1

      • libxcb-xinerama0

      • libxcb-icccm4

    • On CentOS/Red Hat:

      • xcb-util-renderutil

      • xcb-util-keysyms

      • xcb-util-image

  • Mac:

    macOS Catalina 10.15, or newer.

To install the Safeguard Desktop Player application, you need about 200MB disk space, and a temporarily used disk space to store the audit trails that are replayed. The size of the temporary files depends on the size of the replayed audit trails.

You can install the Safeguard Desktop Player application with user privileges.

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