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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Main data - Location (page description)

To open the Main data – Location page go to Responsibilities > Auditing > Locations > Show details > Main data.

On the Main data – Location page, you can see the location's main data (see Displaying location main data).

Enter the following main data:

Table 639: Location main data

Property

Description

Location

Shows the full, descriptive name of the location.

Short name

Shows the location's short name.

Name

Shows the location's additional identifier.

Parent location

Shows the parent location of this location.

If the location is at the root of a location hierarchy, the field is empty.

Attestors

Shows the attestor application role.

Members of this application role can approve attestation cases for the location.

Department

Shows the department assigned to the location.

Cost center

Shows the cost center that the location is primarily assigned to.

Role approver

Shows the role approver.

Members of the selected application role can approve requests for members of the location.

Role approver (IT)

Shows the IT application role approver.

Members of the selected application role can approve requests for members of the location.

Manager

Shows the identity responsible for the location.

Deputy manager

Shows the identity acting as a deputy to the location's manager.

Description

Shows the location's description.

Memberships – Location (page description)

To open the Memberships – Location page go to Responsibilities > Auditing > Locations > Show details > Memberships.

On the Memberships - Location page, you can see identities assigned to the location (see Displaying memberships in locations).

The following table gives an overview of the different content on the Memberships – Location page.

Table 640: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the location.

Origin

Shows you whether the location was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity obtained the membership through a request, you will find more information on the following tabs on the Request tab:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Shows which entitlements are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Entitlements – Location (page description)

To open the Entitlements – Location page go to Responsibilities > Auditing > Locations > Show details > Entitlements.

On the Entitlements – Location page, you can see the entitlements assigned to the location (see Displaying location entitlements).

The following table gives you an overview of the various features and content on the Entitlements – application roles page.

Table 641: Columns

Column

Description

Entitlement

Shows you the entitlement's name.

Origin

Shows you how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows you the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Auditing– Location (page description)

To open the Attestation – Location page go to Responsibilities > Auditing > Locations > Show details > Attestation.

On the Attestation - Location page, you can:

The following tables give you an overview of the various features and content on the Attestation - Location page.

Table 642: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases and Then you can send reminder emails to these identities (see Displaying attestors of location pending attestation cases).

Table 643: Controls in the attestation case's details pane

Control

Description

Show details

Use this button to display all the objects involved in the attestation case (see Displaying location attestation cases).

Table 644: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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