In the web client, expand the Appliance Management section in the left navigation pane. Settings are available to Appliance Administrators, Operations Administrators, and the Bootstrap Administrator (Auditors have read-only access).
In the web client, expand the Appliance Management section in the left navigation pane. Settings are available to Appliance Administrators, Operations Administrators, and the Bootstrap Administrator (Auditors have read-only access).
Use the Appliance settings to view general information about the appliance, run diagnostic tools, and reset or update the One Identity Safeguard for Privileged Passwords hardware appliance.
Safeguard for Privileged Passwords can be set up to use a virtual appliance. For more information, see Using the virtual appliance and web management console..
web client: Navigate to Appliance Management > Appliance.
One Identity Safeguard for Privileged Passwordsprovides the following information to help you resolve many common problems you may encounter as you deploy and use your appliance.
Setting | Description | ||
---|---|---|---|
Where you execute a trusted, secure diagnostics package to help solve a configuration issue, synchronization issue, clustering issue, or other internal issues. | |||
Where you view general information about the appliance, as well as its performance utilization and the memory usage. You can also edit the Appliance Name and Host DNS Suffix. | |||
Where you enable or disable debug logging to a syslog server. | |||
Where you add or update a Safeguard for Privileged Passwords license. | |||
Where you run diagnostic tests on your appliance. | |||
Networking | Where you view and configure the primary network interface, and if applicable, the sessions network interface. | ||
Operating System Licensing |
Available on virtual machine only. Not available on hardware. Where you configure the operating system for the virtual appliance. | ||
Where you upload and install a patch update file. | |||
Where you shut down or restart your appliance in the web client. | |||
Where you configure SSH Algorithms to manage account passwords and SSH keys. | |||
Support bundle |
Where you create a support bundle containing system and configuration information to send to One Identity Support to analyze and diagnose issues with your appliance. | ||
Time |
Where you enable Network Time Protocol (NTP) and set the primary and secondary NTP servers. A replica in the cluster will always reference the primary appliance as its NTP server. You can also manually set the time on a primary but not a cluster.
| ||
Available on hardware only. Not available on a virtual machine. Where you perform a factory reset to revert your appliance to its original state when it first came from the factory. | |||
Available on hardware only. Not available on a virtual machine. Where you enable and disable lights out management, which allows you to remotely manage the power state and serial console to Safeguard for Privileged Passwords using the baseboard management controller (BMC). |
In addition to the appliance options, One Identity Safeguard for Privileged Passwords provides these troubleshooting tools:
Tool | Description |
---|---|
View the details of specific events or user activity. For more information, see Activity Center.. | |
LCD status messages | Use the LCD screen on the appliance to view the status of the appliance as it is starting up or shutting down. For more information, see LCD status messages.. |
Recovery Kiosk (Serial Kiosk) | A terminal or laptop connected directly to the appliance to view basic appliance information, restart the appliance remotely, shut down the appliance, reset the bootstrap administrator’s password to its initial value, perform a factory rest, or to generate and send a support bundle to a Windows share. For more information, see Recovery Kiosk (Serial Kiosk).. |
Appliance Administrators can execute a trusted, secure appliance diagnostics package to help solve issues with configuration, synchronization, and clustering, as well as other other internal challenges. The appliance diagnostics package is available from the web Support Kiosk, not the Serial Kiosk (Recovery Kiosk). The appliance diagnostics package can be used even when the appliance is in quarantine. To protect against external threats, Safeguard rejects illegitimate appliance diagnostics packages. The manifest file in the appliance diagnostics package lists criteria that may include the minimum Safeguard version, appliance ID, and expiration time-stamp UTC. New product code and database changes are not included in an appliance diagnostics package.
web client: Navigate to
Appliance > Appliance Diagnostics.
It is the responsibility of the Operations Administrator or the Appliance Administrator to monitor the status of the appliance.
To go to Appliance Information:
To refresh:
The following information displays.
Property | Description |
---|---|
Appliance Name |
The name of the appliance. The Appliance Administrator can modify the name. Click |
Host DNS Suffix |
The host DNS suffix name. The Appliance Administrator can modify the name. Click |
Host |
The appliance network server IP address. |
Appliance Version | The version of the Safeguard for Privileged Passwords Appliance. |
Uptime | The amount of time (hours and minutes) the appliance has been running. |
Last Boot Date |
The last date the appliance was booted up. |
Disk is a graphical display of the amount of used and free disk space. When the disk usage is over 80%, the log reflects: DiskUsageWarningEvent.
Property | Description |
---|---|
Manufacturer | The system manufacturer. |
Model | The system model. |
Bios Description | The system bios description. |
Bios Serial Number | The system's bios serial number. |
Serial Number | The media access control address (MAC address) assigned to the network interface for communications. |
Ship Date | The appliance ship date. |
Processor | The processor information. |
Virtual Memory | The virtual memory allocation. |
Physical Memory |
The physical memory allocation. |
TLS 1.2 only |
Click this toggle to disable earlier versions of the Transport Layer Security (TLS) protocol and use only TLS v1.2. NOTE: You must reboot your appliance after enabling TLS 1.2 only.
|
Property | Description |
---|---|
Total CPU and Core_n |
Displays the CPU information and the performance utilization of your appliance. |
Memory | Displays the memory usage of your appliance; what is currently in use and what is free. |
Disk Space |
Displays the disk space used and free. |
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