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Identity Manager 8.2.1 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Assigning extended properties to remote mailboxes

Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.

To specify extended properties for a remote mailbox

  1. In the Manager, select the Active Directory > Remote mailboxes category.

  2. Select a remote mailbox in the result list.

  3. Select Assign extended properties.

  4. In the Add assignments pane, assign extended properties.

    TIP: In the Remove assignments pane, you can remove assigned extended properties.

    To remove an assignment

    • Select the extended property and double-click .

  5. Save the changes.

For more information about using extended properties, see the One Identity Manager Identity Management Base Module Administration Guide.

Error handling

Error running the Windows PowerShell command Set-Mailbox

Issue

In certain Active Directory/Microsoft Exchange topologies, the Set-Mailbox Cmdlet fails with the following error:

Error on proxy command 'Set-Mailbox...'

The operation couldn't be performed because object '...' couldn't be found on '...'.

For more information, see https://support.microsoft.com/en-us/help/4295103.

Possible workarounds

  • Connect to the Microsoft Exchange server that the user mailbox is on. Use a custom process to do this. Use the OverrideVariables parameter (ProjectorComponent process component) to overwrite the server (CP_ExchangeServerFqdn variable).

  • Because this problem only occurs with a few schema properties, you should consider protecting these schema properties in the synchronization project against write operations. You can set the schema properties in a custom process using the PowershellCompomentNet4 process component through a user-defined Windows PowerShell call.

Possible errors when synchronizing an Exchange hybrid environment

Problem

A warning is displayed while setting up a new synchronization project for an Exchange hybrid environment:

The given Exchange Organization has an Office 365 Hybrid Configuration. The Exchange Hybrid Module (EXH) It is recommended you install the Exchange Hybrid Module first.

Cause

The schema extensions for synchronizing Exchange hybrid are not declare in the One Identity Manager database yet.

Solution

Update the One Identity Manager and select the Exchange Hybrid Module as an additional module. For more information about updating One Identity Manager, see the One Identity Manager Installation Guide.

Problem

The following error message appears when synchronizing Exchange hybrid memberships with an existing synchronization project.

The schema type (RemoteMailbox) does not exist in schema (...).

Cause

The Microsoft Exchange Module has already been updated. Therefore, the Microsoft Exchange connector recognizes the extensions for synchronizing Exchange hybrid. The Exchange Hybrid Module was not installed.

Solution

If you want to synchronize Exchange hybrid

If you do not want to synchronize Exchange hybrid:

  • Apply the patch with the patch ID VPR#28904 to the synchronization project. This patch modifies the member filter's excluded lists.

    For more information about updating synchronization projects, see the One Identity Manager Target System Synchronization Reference Guide.

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