SugarCRM is a customer relationship management (CRM) system. It allows users to manage sales-force automation, marketing campaigns, customer support, collaboration, mobile CRM, social CRM, and reporting.
To configure the connector, following parameters are required:
Connector name
Client Id
Username
Password
Operation |
VERB |
---|---|
Create |
POST |
Update |
PUT |
Delete |
DELETE |
Get user by Id |
GET |
Get all users |
GET |
Operation |
VERB |
---|---|
Create | POST |
Update |
PUT |
Delete | DELETE |
Get all groups | GET |
Get all groups by Id |
GET |
UserName
The user and group mappings are listed in the tables below.
SCIM parameter | SugarCRM parameter |
---|---|
Id | id |
UserName | user_name |
Title |
title |
PreferredLanguage |
preferred_language |
name.FirstName |
first_name |
name.LastName | last_name |
name.Formatted | full_name |
Address.StreetAddress | address_street |
Address.Region | address_city |
Address.Country | address_country |
Address.PostalCode | address_postalcode |
Emails.value | email[0].email_address |
Active |
status.Value == "Active" |
Groups[].display |
team_name[].name |
Groups[].value |
team_name[].id |
PhoneNumbers[].Value |
phone_home |
PhoneNumbers[].Value |
phone_mobile |
PhoneNumbers[].Value |
phone_work |
Meta.Created |
date_entered |
Meta.LastModified |
date_modified |
SCIM parameter | SugarCRM parameter |
---|---|
id | id |
displayName | name |
Meta.created | date_entered |
Meta.lastModified | date_modified |
Creation of a duplicate user returns the following status code:
Group memberships cannot be added, retrieved, or modified using API calls.
Cloud application allows creation of a group without the Name being specified.
Oracle IDCS is a cloud-based identity management service that integrates with existing systems and directories. Users can develop, access and deploy their applications from one platform. It works with both cloud and on-premises applications.
To configure the connector, following parameters are required:
Connector name
Client Id for the trusted app
Client Secret of the trusted app (see https://docs.oracle.com/en/cloud/paas/identity-cloud/rest-api/OATOAuthClientWebApp.html#GUID-51E5C29A-6B7E-487A-8832-5D709410C16A__RegisterAnOAuthClientWebApplication-29DDFF36 for more details).
Target URL (Cloud application's instance URL used as target URI in payload - Example: https://{tenant-base-url}/admin/v1)
Operation |
VERB |
---|---|
Create |
POST |
Update |
PUT |
Delete |
DELETE |
Get all users |
GET |
Get user by id |
GET |
Get users with Pagination | GET |
Operation |
VERB |
---|---|
Create |
POST |
Update |
PUT |
Delete |
DELETE |
Get |
GET |
Get |
GET |
userName
emails.value
name.familyName
displayName
The user and group mappings are listed in the tables below.
SCIM Parameter | Oracle IDCS parameter |
---|---|
Id | id |
userName | userName |
externalId | externalId |
name.givenName | name.givenName |
name.familyName |
name.familyName |
name.middleName | name.middleName |
name.formatted | name.formatted |
name.honorificPrefix | name.honorificPrefix |
name.honorificSuffix | name.honorificSuffix |
displayName | displayName |
nickName | nickName |
emails.value | email.value |
emails.type | email.type |
emails.primary | email.primary |
addresses.formatted | addresses.formatted |
addresses.streetAddress | addresses.streetAddress |
addresses.locality | addresses.locality |
addresses.region | addresses.region |
addresses.postalCode | addresses.postalCode |
addresses.country | addresses.country |
addresses.type | addresses.type |
phoneNumbers.value | phoneNumbers.value |
phoneNumbers.type | phoneNumbers.type |
phoneNumbers.primary | phoneNumbers.primary |
password | password |
profileUrl | profileUrl |
title | title |
userType | userType |
preferredLanguage | preferredLanguage |
locale | locale |
timezone | timeZone |
active | active |
entitlements.value | entitlements.value |
entitlements.display | entitlements.display |
entitlements.type | entitlements.type |
roles.value | roles.value |
roles.display | roles.display |
roles.type | roles.type |
groups.value | groups.value |
groups.display |
groups.display |
extension.organization |
extension.organization |
extension.division |
extension.division |
extension.department |
extension.department |
extension.manager.value |
extension.manager.value |
extension.manager.displayName |
extension.manager.displayName |
extension.costCenter |
extension.costCenter |
extension.employeeNumber |
extension.employeeNumber |
meta.created |
meta.created |
meta.lastModified |
meta.lastModified |
SCIM parameter | Oracle IDCS parameter |
---|---|
id | id |
displayName | displayName |
Members.value | members.value |
Members.display | members.display |
extension.externalId | extension.externalId |
extension.description | extension.description |
meta.created |
meta.created |
meta.lastModified |
meta.lastModified |
Oracle IDCS does not validate the values provided for the roles in the user request and the same is getting assigned to the user. No validation is performed for the type, value properties for the roles. Same is the case with entitlements.
Groups will not be returned with the create user response.
Sub-Groups cannot be added in Group Memberships.
Statuspage is a status and incident communication tool that helps service providers keep customers and employees informed during downtime. It lets users add separate components for each part of the infrastructure or functional part of service.
To configure the connector, following parameters are required:
Connector name
API key (user API key under Manage Account → API tab) for the cloud account
Organization Id (Organization Id under Manage Account → API tab) for the cloud account
Target URL of the cloud account
Operation |
VERB |
---|---|
Create User |
POST |
Delete User |
DELETE |
Get User |
GET |
Get All Users |
GET |
Not Applicable
emails.value
Not Applicable
The user and group mappings are listed in the tables below.
SCIM parameter | Statuspage parameter |
---|---|
Id | id |
UserName | |
last_name | name.familyName |
first_name | name.givenName |
first_namelast_name |
name.formatted |
first_namelast_name | displayName |
emails[0].value | |
created_at |
meta.created |
updated_at |
meta.lastModified |
Not Applicable
Update operation for Users, resource type Groups and Pagination are not supported.
Retrieving a specific user would be relatively slow due to API limitations.
Zendesk Sell provides a web-based sales platform with tools for emailing, phone dialing, pipeline management, forecasting, and reporting.
To configure the connector, following parameters are required:
Connector name
API Key
Target URL (Cloud application's instance URL used as targetURI in payload)
Operation |
VERB |
---|---|
Get User |
GET |
Get All Users |
GET |
Get All Users with Pagination |
GET |
Not Applicable
Not Applicable
Not Applicable
The user and group mappings are listed in the tables below.
SCIM parameter | Zendesk Sell parameter |
---|---|
Id | id |
userName | |
name.Formatted | name |
DisplayName |
name |
email.value |
|
PhoneNumbers.value |
phone_number |
Active | status |
Timezone | timeZone |
Groups.Value |
group.id |
Groups.display |
group.name |
Extension.manager.value |
reports_to |
Created |
created_at |
LastModified |
updated_at |
Not Applicable
Create, Update, and Delete users are not supported by Zendesk Sell connector.
The resultant (User) objects count of pagination is always in the multiples of 100, unless cloud has less than 100 records in a page.
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