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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Memberships – System entitlement (page description)

To open the Memberships – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Memberships.

On the Memberships – System entitlement page, you can:

The following tables give you an overview of the different functions and content on the Memberships – System entitlement page.

Table 297: Controls

Control

Description

Request memberships

Use this button to request the system entitlement for identities (see Assigning identities to my system entitlements).

Deleting memberships

Use this button to delete the system entitlement's assignment for selected identities (see Removing identities from my system entitlements).

Select the check box in front of the identities whose membership in the system entitlement you want to delete and click this button.

Table 298: Columns

Column

Description

Identity

Shows you the name of the identity to which the system entitlement is assigned.

Origin

Shows you whether the system entitlement was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Child groups – System entitlement (page description)

To open the Child groups – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > click system entitlement > Child groups.

On the Child groups – System entitlement page, you can:

The following table gives you an overview of the different features and content on the Child groups – System entitlement page.

Table 299: Controls

Control

Description

Remove selected

Use this button to remove selected child groups (see To remove child groups from my system entitlements).

Select the check box in front of the group that you want to remove and click this button.

New child group

Use this button to assign a child group to the system entitlement (see Assigning child groups to my system entitlements).

Attestation – System entitlement (page description)

To open the Attestation – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Attestation.

On the Attestation – System entitlement page, you can:

The following tables give you an overview of the various features and content on the Attestation – System entitlement page.

Table 300: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my system entitlements' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system entitlements' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my system entitlements' pending attestation cases).

Approve

Opens the Pending Attestations – System entitlements page (see Pending attestations – System entitlement (page description)).

Use this button to make approval decisions about attestation cases pending for the system entitlement (see Approving and denying my system entitlements' attestation cases).

Table 301: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my system entitlements' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system entitlements' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my system entitlements' attestation cases).

Table 302: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestors – System entitlement (page description)

To open the Attestors – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Attestors.

On the Attestors – System entitlement page, you can:

The following tables give you an overview of the various features and content on the Attestor – System entitlement page.

Table 303: Controls

Control

Description

Attestors

Click Assign/Change and select an application role whose members can approve the system entitlement's attestation cases (see Specifying attestors for my system entitlements). To save the changes, click Save.

New

Use this button to create a new application role (see Specifying attestors for my system entitlements). Then you can assign identities to the new application role that can approve the system entitlement's attestation cases. To save the changes, click Save.

Save

Use this button to save all the changes you have made.

Table 304: Columns

Column

Description

Name

Shows you the name of the identity that you can assign to the application role.

Primary department

Shows the department that the identity is primarily assigned to.

Identity

Shows you whether this is a main or a sub identity.

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