You can grant or deny approval to attestation cases of devices for which you are responsible.
To approve an attestation case
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In the menu bar, click Responsibilities > My Responsibilities.
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On the My Responsibilities page, click Devices.
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On the Devices page, click the device whose attestation cases you want to make an approval decision about.
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On the overview page, click Attestation.
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(Optional) On the Attestations – <device name> page, click on a tab to display the corresponding attestation cases.
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Click Approve.
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On the Attestation - <device name> page, perform one of the following actions:
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Click
(Approve) next to the attestation case you want to approve.
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Click
(Deny) next to the attestation case you want to deny.
TIP: To grant or deny approval for all the attestation cases displayed, click
(Approve all) or
(Deny all).
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Click Next.
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(Optional) On the Pending Attestations – Approvals page, perform one of the following actions:
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For approved attestation case:
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To provide a reason for all approved attestation cases, enter the reason in the Reason for approvals field.
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To use a predefined standard reason for all approved attestation cases, select the reason in the Standard reason list.
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For denied attestation cases:
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To provide a reason for all denied attestation cases, enter the reason in the Reason for approvals field.
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To use a predefined standard reason for all denied attestation cases, select the reason in the Standard reason list.
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To provide an individual reason for an approval decision, click Enter a reason and enter your reason.
TIP: By giving reasons, your approvals are more transparent and support the audit trail.
NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.
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Click Save.
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(Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:
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Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.
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Click Send SMS or Phone call, enter the security code, and click Next.
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