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Knowledge Base Articles

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4377557 - The desired authentication module is not listed on the angular web portal

After setting the desired authentication module in designer, the angular web portal does not display this authentication module.

Created: November 12, 2024
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4377613 - The Lock Timeout for specific statements is not long enough

The lock timeout for specific statements is not long enough, for example: QBM-K-QBMConstraintEnable2

Revised: November 19, 2024
4377612 - QBM_PExecuteSQLWithRetry_LLP does not retry the command in case of "alter table" statements

QBM_PExecuteSQLWithRetry_LLP does not retry the command in case of "alter table" statements. This means, if any object in the database was blocked...

Revised: November 19, 2024
4349691 - How to set-up Read-Only access for Employees

What are the steps required to allow an Employee to have "read only" access to other Employee accounts? For example, there is a requirement for...

Revised: November 18, 2024
4377558 - Delegation for Attestation displays incorrectly on the Angular Web Portal

When a delegation is made by an attester, the Workflow for the attestation case shows that it can be attested by the user who created the...

Revised: November 13, 2024
4341158 - Error: Module OAuthRoleBased is not available or not activated.

When attempting to login to the web portal using OAuth authentication the following error is displayed: Error loading authentication module...

Revised: November 12, 2024
4270990 - After a schema extension, "Enable Constraints 2" or "Disable Constraints 2" is "stuck" in DBQueue

After a schema extension the tasks "Enable Constraints 2" or  "Disable Constraints 2" are "stuck" in DBQueue, i.e.not processing.

Revised: November 11, 2024
4369607 - Cannot insert duplicate key in object 'dbo.HistoryJob'

After upgrading the History database, the following error is seen: "(execute slot single)50000 0 re-throw in Procedure HDB_ZProcessGroup, Line...

Revised: November 6, 2024
4377524 - Attestation approval email links open to a blank page

When using the approval by mail option for Attestations, the approval emails will have a deep link to the attestation decision page, when...

Revised: November 6, 2024
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