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What's new for Identity Manager

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Documentation

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One Identity Manager - Release Notes for Cumulative Updates

Read the release notes for the most up to date information on new features, bug fixes, enhancements, and known issues for One Identity Manager.

Revised: June 12, 2025
Identity Manager 9.0 LTS Release Notes

It is highly recommended that you read the release notes for the most up to date information on new features, bug fixes, improvements and known...

Revised: June 12, 2025
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Identity Manager 9.0 LTS Cumulative Update 4 for KB 4378850

Please refer to the Support Portal knowledge base article 4378850 for additional information, release notes and instructions on implementing...

Revised: June 12, 2025
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Knowledge Base Articles

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4379838 - Some values of variables in French translations are not shown properly within the API Server

Having the French language pack installed, some translation texts are incorrectly displayed in the Angular Web Portal. 

Created: June 29, 2025
4379836 - The deeplink in the Mailbody of a send inquiry is not working

The link in 'Question about a request mail template (You can answer the question in the "$Script(VI_BuildITShopLink_DisplayName)$".)' is not...

Created: June 29, 2025
4379832 - Google Workspace accounts not displayed from Data Administration on the Web Portal

On the Angular web portal, in Data Administration -> Data Explorer the Google Workspace user accounts/groups are not visible.

Created: June 29, 2025
4379812 - Your trial has expired Message when previewing a report in Manager

When attempting to preview the report "Attestation run results of a policy collection" from within the Manager, the following sequence occurs...

Created: June 26, 2025
4379653 - Angular portal - Export CSV: Configuring the delimiter

In the Angular portal, when exporting a any kind of data (report/table etc.) as a CSV file, the delimiter is fixed. Is there a way to configure...

Created: June 11, 2025
4379612 - Remove Extensions button is not available when attempting to delete a custom column using the Schema Extension application

When attempting to delete an custom column from a table using the schema extension application the Remove Extensions button is not displayed.

Created: June 9, 2025
Revised
4379415 - Enabling Indirect Reportees for Request Creation

When reviewing the ServiceNow Administration guide it shows code for enabling Indirect Reportees, but "dbo.SCN_FGetRecursiveEmployees" that is...

Revised: June 23, 2025
4349882 - How to hide Permanently Disabled Employees (IsInActive@Person) from IT Shop white pages

Terminated (permanently disabled) Employees show up in IT Shop white pages. Is it possible to hide these Employees from showing up in the white...

Revised: June 20, 2025
4379518 - One Identity Manager for Service Catalog service items request properties show in JSON format

The manager approval of One Identity Manager for Service Catalog service items that have request properties does not have a user-friendly display...

Revised: June 9, 2025
4347511 - Preventing Active Directory Group Removal on Termination

Currently when users are terminated, Identity Manager (1IM) is removing them from their Active Directory (AD) groups.  What is the easiest way to...

Revised: June 5, 2025
4341387 - Unable to authenticate using OAuth to the front end tools

When attempting to authenticate using OAuth to front end tools such as Manager the following error is shown: "No identity provider configured."

Revised: June 3, 2025
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