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What's new for Identity Manager

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Knowledge Base Articles

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4347511 - Preventing Active Directory Group Removal on Termination

Currently when users are terminated, Identity Manager (1IM) is removing them from their Active Directory (AD) groups.  What is the easiest way to...

Revised: June 5, 2025
4341387 - Unable to authenticate using OAuth to the front end tools

When attempting to authenticate using OAuth to front end tools such as Manager the following error is shown: "No identity provider configured."

Revised: June 3, 2025
4379415 - Enabling Indirect Reportees for Request Creation

When reviewing the ServiceNow Administration guide it shows code for enabling Indirect Reportees, but "dbo.SCN_FGetRecursiveEmployees" that is...

Revised: June 2, 2025
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