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Identity Manager 9.1 - Attestation Administration Guide

Table of Contents

Attestation and recertification

One Identity Manager users for attestation Attestation base data Attestation types

Default attestation types Additional tasks for attestation types

Overview of the attestation type Assigning attestation procedures

Attestation procedure

General main data of an attestation procedure Templates for attestation procedures Providing information about attestation objects

Defining reports for attestation Defining snapshot content

Default attestation procedures Additional tasks for attestation procedures

Overview of the attestation procedure Assigning approval policies Creating a copy

Attestation schedules

Default schedules Additional tasks for schedules

Schedule overview Assigning attestation policies Starting schedules immediately

Compliance frameworks

Additional tasks for compliance frameworks

Compliance framework overview Assigning attestation policies

Chief approval team Attestation policy owners Standard reasons for attestation

Predefined standard reasons for attestations

Attestation policies

General main data of attestation policies Specifying risk indexes for attestation guidelines Default attestation policies Additional tasks for attestation policies

The attestation policy overview Assigning approvers to attestation policies Assigning compliance frameworks to attestation policies Mitigating controls

Assigning mitigating controls Creating mitigating controls

Running attestation for single objects Showing or hiding conditions Copy attestation policies Showing selected objects Deleting attestation policies

Disabling attestation policies Reports about attestations

Sample attestation

Creating, editing, deleting samples General main data of samples Managing sample data Generating sample data automatically Using samples with attestation policies Displaying the sample overview Default sample for attesting memberships in system entitlements

Grouping attestation policies

Creating and editing policy collections General main data of policy collections Assigning policy collections to attestation policies Disabling policy collections Deleting policy collections

Custom mail templates for notifications

Creating and editing attestation mail templates General properties of a mail template Creating and editing a mail definition

Using base object properties Use of hyperlinks in the Web Portal

Default functions for creating hyperlinks

Customizing email signatures

Copying mail templates for attestation Displaying attestation mail templates previews Deleting mail templates for attestation Custom notification processes

Suspending attestation

Approval processes for attestation cases

Approval policies for attestations

General main data of approval policies Default approval policies Additional tasks for approval policies

Editing approval workflows Validity checking

Approval workflow for attestations

Working with the workflow editor Setting up approval workflows

Editing approval levels Editing approval steps Properties of an approval step Connecting approval levels

Additional tasks for approval workflows

The approval workflow overview Copying approval workflows

Deleting approval workflows Default approval workflows

Selecting attestors

Default approval procedures

Using attestation policies to find attestors Using roles of employees to be attested to find attestors Using attestation objects to find attestors Determining attestors using the attestation objects' service item Using attestation object managers to find attestors Using persons responsible for attestation objects to find attestors Using a specified role to find attestors Using product owners to find attestors Using owners of a privileged object to find attestors Using additional Active Directory group owners to find attestors Using owners of the attestation objects to find attestors Using employees assigned to user accounts to find attestors Determining attested employee as attestor Determining attestation policy owners Calculated approval Approvals to be made externally Waiting for further approval

Setting up approval procedures

General main data of an approval procedure Queries for finding attestors

Additional tasks for approval procedures

Overview of the approval procedure Specifying permitted approval procedures for tables Copying an approval procedure

Deleting approval procedures Determining the responsible attestors

Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Phases of attestation

Setting up the staging phase Criteria for the Staging phase Setting up the challenge phase Setting up withdrawal of entitlements

Attestation by peer group analysis

Configuring peer group analysis for attestations

Managing attestation cases

Getting more information Appointing other attestors Escalating an attestation case Attestors cannot be established Automatic approval on timeout Halting an attestation case on timeout Attesting by chief approval team

Attestation sequence

Starting attestation Additional tasks for attestation cases

Attestation case overview Approval sequence Attestation history Reports about attestation cases

Modifying approval workflows for pending attestation cases Closing attestation cases for deactivated employees Deleting attestation cases Notifications in the attestation case

Requesting attestation Reminding attestors Scheduling attestation requests Reminding attestors about attestation objects Granting or denying attestation cases Notifying delegates Canceling attestation cases Escalation of attestation cases Delegating attestations Rejecting approvals Notifications with questions Notifications from additional attestors Link for verifying new external users Default mail templates

Attestation by mail

Processing attestation mails

Adaptive cards attestation

Using adaptive cards for attestations Adding and deleting recipients and channels Creating, editing, and deleting adaptive cards for attestations Creating, editing, and deleting adaptive cards templates for attestations General main data for adaptive cards Deploying and evaluating adaptive cards for attestations Disabling adaptive cards

Default attestation and withdrawal of entitlements

Attesting system entitlements System role attestation Application role attestation Business role attestation

User attestation and recertification

One Identity Manager users for attesting and recertifying users Configuring user attestation and recertification Attesting new users

Self-registration of new users in the Web Portal Adding new employees using a manager or employee administrator Importing new employee main data Scheduled attestation Limiting attestation objects for certification

Recertifying existing users

Preparing for recertification The recertification sequence Limiting attestation objects for recertification

Certifying new roles and organizations

One Identity Manager users for certifying roles and organizations Configuring certification of new departments Configuring certification of new cost centers Configuring certification of new locations Configuring certification of new business roles Configuring certification of new application roles

Mitigating controls

General main data of mitigating controls Additional tasks for mitigating controls

Mitigating controls overview Assigning attestation policies

Calculating mitigation

Setting up attestation in a separate database

Requirements for the central database Setting up work databases Setting up synchronization between central and work databases Setting up and running attestations in the work database

Configuration parameters for attestation

Custom notification processes

Set up customized processes to send more email notifications within an attestation case. You can use following events for generating processes.

Table 19: Events for the AttestationHelper object
Event	Triggered by
DecisionRequired	New attestation case created Move to the next approval level
Remind	Reminder interval expired

Table 20: Events for the AttestationCase object
Event	Triggered by
Granted	Approval granted for an approval step.
Dismissed	Approval denied for an approval step.
OrderGranted	Approval granted for an entire approval procedure.
FinalDismissed	Approval denied for an entire approval procedure.
QueryToPerson	Making a query
AnswerFromPerson	Answering a query
RecallQuery	Recalling a query
Escalate	Attestation case escalated.
Aborted	Attestation case canceled.
Canceled	Obsolete attestation case canceled.

For more information about creating processes, see the One Identity Manager Configuration Guide.

Suspending attestation

To suspend attestation you have two options.

Disable the schedule assigned to the attestation policy.

As long as the schedule is disabled, no new attestation cases will be generated. This applies to all attestation policies that have this schedule assigned to them.

For more information, see Attestation schedules.
Disable the attestation policy

Once an attestation policy is disabled, no new attestation cases are generated. In addition, all associated attestation cases are deleted. To avoid loosing the attestation history in the process, you can configure how data changes are logged.

For more information, see Disabling attestation policies.
Disable the policy collection.

Once a policy collection is disabled, all associated attestation policies are disabled.

For more information, see Disabling policy collections.

Related topics

Deleting attestation cases

Approval processes for attestation cases

All attestation cases are subject to a defined approval process. During this approval process, authorized employees grant or deny approval for attestation objects. You can configure this approval process in various ways and therefore customize it to meet your company policies.

You define approval policies and approval workflows for approval processes. Specify the approval workflows to apply to the attestation cases in the approval policies. Use approval workflows to find out, which employees in which order, can grant or deny attestation. An approval workflow can contain several approval levels and several approval steps. A special approval procedure is used to determine the attestors in each approval step.

Detailed information about this topic

Approval policies for attestations

One Identity Manager uses approval policies to determine the attestor for each attestation case.

To edit an approval policy

In the Manager, select the Attestation > Basic configuration data > Approval policies category.
Select an approval policy in the result list and run the Change main data task.

- OR -

Click in the result list.
Edit the approval policy main data.
Save the changes.

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