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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Changing passwords

You can use the Password Reset Portal to change your central password or change multiple passwords for various user accounts.

You can change your password(s) in a few steps:

  1. Log in to the Password Reset Portal.

  2. Change the relevant password(s).

Step 1: Log in to the Password Reset Portal

Log in to the Password Reset Portal using a passcode, by answering your password questions, or with your current password (see Logging in to the Password Reset Portal).

Step 2: Change password

After you have logged in on the Password Reset Portal (see Step 1: Log in to the Password Reset Portal), you can change your central password or the passwords of user accounts to which you have access.

To assign a new password for your personal user account or another user account

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, click Set new password next to the user account you want to give a new password to.

  3. In the Set New Password side panel, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

To change the central password

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, next to Central password, click Set new password.

  3. In the Set New Password side panel, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

    The central password is reset.

Related topics

Creating a new user account

To log in to the Web Portal, you need a user account. If you do not already have a user account, you will have to create a new one.

To create a new user account

  1. In your web browser, enter the web address (URL) of the Password Reset Portal.

  2. Click Create new account on the login page.

  3. In the Create New Account side panel, enter your data (at least Last name, First name, and Contact email address).

    TIP: In the Sponsor field, you can enter who your manager or sponsor is within the company. This information will help to assign the corresponding manager when your new account is enabled later.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Create account.

    When the responsible manager has approved your account, you will receive an e-mail containing a link.

  6. Open the confirmation email and click the link.

  7. On the confirmation page, click Confirm email address.

  8. Define your password and your password questions (see Changing passwords and Managing password questions).

  9. You can then log in using these credentials (see Logging in).

Related topics

Navigation and use

This chapter describes how you navigate through the Web Portal and how to utilize the Web Portal.

Detailed information about this topic

Customizing views

To display data on pages to suit your requirements, customize the views.

Detailed information about this topic

 

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