If, in an approval step, other attestors can be authorized to make the approval decision, the additional attestors can be prompted to approve by email. The same applies if the attestation can be delegated.
To set up the notification procedure
On the Mail templates tab of the approval step, enter the following data:
Mail template delegation:
The original attestor must be notified if an additional attestor or employee to whom an attestation has been delegated refuses the approval decision.
To set up the notification procedure
On the Mail templates tab of the approval step, enter the following data:
Mail template rejection:
Employees can be notified when a question about an attestation is asked. Similarly, the attestors can also be notified as soon as the question is answered.
To send a notification when an attestor asks a question
In the Designer, enable the QER | Attestation | MailTemplateIdents | QueryFromApprover configuration parameter.
A notification is sent by default with the
To send a notification to the attestor when the queried employee answers a question
In the Designer, set the QER | Attestation | MailTemplateIdents | AnswerToApprover configuration parameter.
A notification is sent by default with the
To send a notification when the additional attestor approves or rejects the attestation
In the Designer, set the QER | Attestation | MailTemplateIdents | InformAddingPerson configuration parameter.
A notification is sent by default with the
To send a notification when the employee who was delegated an approval approves or denies the attestation.
In the Designer, set the QER | Attestation | MailTemplateIdents | InformDelegatingPerson configuration parameter.
A notification is sent by default with the
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