Password Sync request is sent to all QC/ARS Sync servers (4372281)

Password Sync request is sent to all QC/ARS Sync servers

Every time a souce user´s password is changed/reset, all available QC/ARS Sync servers receive and process each password change request. In addition, there is a custom script set in the source connector handler to send notifications to each user when their password is changed, unfortunately this notification is sent several times.

Some or all available QC/ARS Sync servers use different DBs.

Workaround:
Export configuration and verify which DB is being used. If the wrong DB is being used, follow below steps:

1.- Export configuration from a primary or a QC/ARS Sync server already configured and using the correct DB.
2.- Un-install QC/ARS Sync from a server using a wrong DB.
3.- Deploy QC/ARS Sync and choose below option to import exported configuration from step 1:

4.- Follow steps 2 and 3 for each QC/ARS Sync server using a wrong DB.