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Identity Manager 8.1.5 - Operations Support Web Portal User Guide

Rerun processes

You can rerun processes in the process overview that have the status Frozen or Overlimit. You can also rerun processes in the failed processes overview (see Display failed job queue processes).

To rerun a process

  1. In the navigation, click Processes | Processes.

  2. In the Processes window, click Retry in the relevant process row in the Actions column.

To rerun several processes

  1. In the navigation, click Processes | Processes.

  2. In the Processes window, enable the check box next to the processes that you would like to rerun.

  3. Click Actions | Retry.

Related topics

Display failed job queue processes

On the page Processes with status "Frozen" "<Jobqueue>", you can display failed Job queue processes and their details (see Viewing processes and details) and rerun processes (see Rerun processes). Unlike the normal process overview, only failed processes are displayed on this page.

To display failed processes

  1. In the navigation, click Overview.

  2. On the overview page, under Service issues in the Process issues tile, click View.

    The page Processes with status "Frozen" "<Jobqueue>” is opened.

Related topics

Process steps

The Process steps page shows any processes currently in the job queue and the number of process steps that must be run for the process.

To find out how to display process steps, see Viewing process steps.

You can view the following information on the Process steps page.

Table 7: Process steps

Column

Description

Process name

Shows the name of the process.

Count

Shows the number of process steps contained in the process.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Viewing process steps

To view process steps

  • In the navigation, click Processes | Process steps.

    The Process steps page opens.

Related topics
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