Assigning devices to workdesks
Use this task to assign a workdesk to several devices, for example, workstations, printers, monitors, or other peripheral devices. You can also assign the workdesk through the device's main data.
To assign devices to a workdesk
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In the Manager, select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select the Assign devices task.
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In the Add assignments pane, assign the devices.
TIP: In the Remove assignments pane, you can remove the device assignments.
To remove an assignment
- Select the device and double-click .
- Save the changes.
Related topics
Assigning workdesks to employees
Use this task to assign a workdesk to several employees. You can also assign the workdesk through the employee's main data.
To assign a workdesk to employees
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In the Manager, select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select the Assign employees task.
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In the Add assignments pane, add employees.
TIP: In the Remove assignments pane, you can remove assigned employees.
To remove an assignment
- Save the changes.
Related topics
Entering calls for workdesks
NOTE: This function is only available if the Helpdesk Module is installed.
Use the Helpdesk Module to enter service agreements and calls for a workdesk. For more information about the help desk, see One Identity Manager Help Desk Module User Guide.
To enter help desk data for a workdesk
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Select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select Show calls, to show the calls entered for a workdesk.
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Select the New call task, to enter a new call.
- Save the changes.
Asset data for devices
One Identity Manager offers the possibility for the administration of data for assets and accounting within the framework of inventory management. Further information about business partners, ownership (leasing, purchasing, renting) and the associated contract information about cost and time periods belongs here. For the assets inventory management, data can be taken from another system and adopted by the One Identity Manager. For example a file extracted from the SAP R/3 assets accounting can act as data source.
To use this function
Detailed information about this topic