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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Unlocking a local user's account

If you are unable to log in, your account may have become "locked" and is therefore disabled. For example, if you enter a wrong password for the maximum number of times specified by the account Lockout Threshold settings, Safeguard for Privileged Passwords locks your account. For more information, see Local Login Control.

Typically, it is the responsibility of the Authorizer Administrator to unlock administrator accounts, and the User Administrator and Help Desk Administrator to unlock non-administrator local users.

Closed( desktop client) To unlock a local user's account
Closed( web client) To unlock a local user's account

User Groups

Safeguard for Privileged Passwordsallows you to add both local user groups (a set of local users) and directory groups (a set of directory accounts) to User Groups. The Security Policy Administrator can add a group of users to an entitlement to authorize them to request access to the accounts and assets governed by the entitlement's access request policies.

User Groups is available to the Authorizer Administrator, User Administrator, Security Policy Administrator, Help Desk Administrator, Auditor, and Asset Administrator. Not all functionalities will be available to all user types.

The User Groups view displays the following information about the selected user or directory group.

Use these toolbar buttons to manage users.

Add User Groups / User Group : Add user groups to Safeguard for Privileged Passwords. For more information, see Adding a user group.

Add Directory Group / Directory User Group : Add a directory user group to Safeguard for Privileged Passwords. For more information, see Adding a directory user group.

Delete Selected / Delete : Remove the selected user group. For more information, see Deleting a user group.

( web client only) Edit: Edit the selected user group.

Refresh: Update the list of user groups.

  • Search: You can search by a character string or by a selected attribute with conditions you enter. To search by a selected attribute click Search and select an attribute to search. For more information, see Search box.

    • General/Properties tab (user groups)

    The General/Properties tab lists information about the selected user group.

    Large tiles at the top of the tab display the number of Users in the selected group and, when applicable, the number of Entitlements to which the selected group is an entitlement member or user. Clicking a tile heading opens the corresponding tab.

    NOTE: The Entitlements tile is only visible to the Auditor and Security Policy Administrator.

    To access General/Properties:

    • desktop client: Navigate to Administrative Tools | User Groups | General.
    • web client: Navigate to Security Policy Management | User Groups | (New) or (Edit) | Properties or User Management | User Groups | Properties.
    Closed( desktop client) General tab (user groups)
    Closed( web client) Properties tab (user groups)

    Users tab (user groups)

    The Users tab displays the members of the selected group.

    Click  Add User from the details toolbar to add one or more users to the selected local user group.

    NOTE: For directory groups, group membership is read-only. That is, you cannot add or remove users from a directory group using the Users tab.

    To access Users:

    • desktop client: Navigate to Administrative Tools | User Groups | Users.
    • web client: Navigate to Security Policy Management | User Groups | (Edit) | Users or User Management | User Groups | (Edit) | Users.
    Closed( desktop client) Users tab (user groups)
    Closed( web client) Users tab (user groups)
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