Custom notification processes
Set up customized processes to send more email notifications within an attestation case. You can use following events for generating processes.
Table 19: Events for the AttestationHelper object
|
DecisionRequired |
New attestation case created
Move to the next approval level |
|
Remind |
Reminder interval expired |
Table 20: Events for the AttestationCase object
|
Granted |
Approval granted for an approval step. |
|
Dismissed |
Approval denied for an approval step. |
|
OrderGranted |
Approval granted for an entire approval procedure. |
|
FinalDismissed |
Approval denied for an entire approval procedure. |
|
QueryToPerson |
Making a query |
|
AnswerFromPerson |
Answering a query |
|
RecallQuery |
Recalling a query |
|
Escalate |
Attestation case escalated. |
|
Aborted |
Attestation case canceled. |
|
Canceled |
Obsolete attestation case canceled. |
For more information about creating processes, see the One Identity Manager Configuration Guide.
Suspending attestation
To suspend attestation you have two options.
-
Disable the schedule assigned to the attestation policy.
As long as the schedule is disabled, no new attestation cases will be generated. This applies to all attestation policies that have this schedule assigned to them.
For more information, see Attestation schedules.
-
Disable the attestation policy
Once an attestation policy is disabled, no new attestation cases are generated. In addition, all associated attestation cases are deleted. To avoid loosing the attestation history in the process, you can configure how data changes are logged.
For more information, see Disabling attestation policies.
-
Disable the policy collection.
Once a policy collection is disabled, all associated attestation policies are disabled.
For more information, see Disabling policy collections.
Related topics
Approval processes for attestation cases
All attestation procedures are subject to a defined approval process. During this approval process, authorized employees grant or deny approval for attestation objects. You can configure this approval process in various ways, and therefore customize it to meet your company policies.
You define approval policies and approval workflows for approval processes. Specify the approval workflows to apply to the attestation cases in the approval policies. Use approval workflows to find out, which employees in which order, can grant or deny attestation. An approval workflow can contain several approval levels and several approval steps. A special approval procedure is used to determine the attestors in each approval step.
Detailed information about this topic
Approval policies for attestations
One Identity Manager uses approval policies to determine the attestor for each attestation case.
To edit an approval policy
-
In the Manager, select the Attestation > Basic configuration data > Approval policies category.
-
Select an approval policy in the result list and run the Change main data task.
- OR -
Click 
in the result list.
-
Edit the approval policy main data.
- Save the changes.
