Defender Core Token Operations SDK (DTSDK)
To troubleshoot issues that may occur with token operations, you need to enable diagnostic logging for the DTSDK component which is installed as a part of various Defender components.
To enable diagnostic logging for DTSDK
- On a computer where DTSDK is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\PassGo Technologies\Defender registry key:
Value name: DTSDK Diagnostics
The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\dtsdk.txt.
To disable diagnostic logging for DTSDK, delete the DTSDK Diagnostics value from the Defender registry key, or set the value data to 0.
Defender Security Server
To enable diagnostic logging for Defender Security Server on a 32-bit (x86) system
On a 32-bit computer where Defender Security Server is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\PassGo Technologies\Defender\DSS Active Directory Edition registry key:
To enable diagnostic logging for Defender Security Server on a 64-bit (x64) system
On a 64-bit computer where Defender Security Server is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\WOW6432Node\PassGo Technologies\Defender\DSS Active Directory Edition registry key:
NOTE: If no registry key is found, manually create the following registry key:
HKLM\SOFTWARE\PassGo Technologies\Defender\DSS Active Directory Edition.
The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\radproxy.txt.
To disable diagnostic logging for Defender Security Server, delete the Diagnostics value from the DSS Active Directory Edition registry key, or set the value data to 0.
Desktop Login
To enable diagnostic logging for Desktop Login
- On a computer where Desktop Login is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\PassGo Technologies\Defender\Defender GINA registry key:
Value type: REG_DWORD
Value name: Diagnostics
Value data: 1
The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\Defender Desktop Login.txt.
To disable diagnostic logging for Desktop Login, delete the Diagnostics value from the Defender GINA registry key, or set the value data to 0.
EAP Agent
To enable diagnostic logging for EAP Agent on a 32-bit (x86) system
On a 32-bit computer where EAP Agent is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\PassGo Technologies\Defender\Defender 5 EAP registry key:
To enable diagnostic logging for EAP Agent on a 64-bit (x64) system
On a 64-bit computer where EAP Agent is installed, use Registry Editor to create the following value in the HKLM\SOFTWARE\Wow6432Node\PassGo Technologies\Defender\Defender 5 EAP registry key:
The path to the log file is %ProgramData%\One Identity\Defender\Diagnostics\DefenderEAP.txt.
To disable diagnostic logging for EAP Agent, delete the Diagnostics value from the Defender 5 EAP registry key, or set the value data to 0.
