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Identity Manager 9.1.3 - Administration Guide for Privileged Account Governance

About this guide Managing a Privileged Account Management system in One Identity Manager Synchronizing a Privileged Account Management system
Setting up the initial synchronization of a One Identity Safeguard Customizing the synchronization configuration for One Identity Safeguard Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing PAM user accounts and employees Managing assignments of PAM user groups Login information for PAM user accounts Mapping of PAM objects in One Identity Manager PAM access requests Handling of PAM objects in the Web Portal Basic data for managing a Privileged Account Management system Configuration parameters for managing a Privileged Account Management system Default project template for One Identity Safeguard Editing One Identity Safeguard system objects One Identity Safeguard connector settings Known issues about connecting One Identity Safeguard appliances

Assigning PAM user groups to business roles

NOTE: This function is only available if the Business Roles Module is installed.

You assign the PAM user group to business roles, so that the PAM user group is assigned to PAM user accounts through these roles.

To assign a group to a business role (non role-based login)

  1. In the Manager, select the Privileged Account Management > User groups category.

  2. Select the group in the result list.

  3. Select the Assign business roles task.

  4. In the Add assignments pane, select the role class and assign business roles.

    TIP: In the Remove assignments pane, you can remove assigned business roles.

    To remove an assignment

    • Select the business role and double-click .

  5. Save the changes.

To assign groups to a business role (non role-based login)

  1. In the Manager, select the Business roles > <role class> category.

  2. Select the business role in the result list.

  3. Select the Assign PAM user accounts task.

    In the Add assignments pane, assign the groups.

    TIP: In the Remove assignments pane, you can remove the assignment of groups.

    To remove an assignment

    • Select the group and double-click .

  4. Save the changes.
Related topics

Adding PAM user groups to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add a group to system roles.

If you assign a system role to employees, all PAM user accounts owned by these employees inherit the group.

NOTE: Groups with Only use in IT Shop set can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign a group to system roles

  1. In the Manager, select the Privileged Account Management > User groups category.

  2. Select the group in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove the system role assignment.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Adding PAM user groups to the IT Shop

When you assign a user group to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed:

  • The user group must be labeled with the IT Shop option.

  • The user group must be assigned a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the user group easier to find in the Web Portal, assign a service category to the service item.

  • If you only want the user group to be assigned to employees through IT Shop requests, the user group must also be labeled with the Use only in IT Shop option. Direct assignment to hierarchical roles or user accounts is no longer permitted.

NOTE: With role-based login, the IT Shop administrators can assign user groups to IT Shop shelves. Target system administrators are not authorized to add user groups to IT Shop.

To add a group a user group to the IT Shop.

  1. In the Manager, select the Privileged Account Management > User groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > PAM user groups (role-based login) category.

  2. In the result list, selectthe user group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Add assignments panethe user group to the IT Shop shelves.

  6. Save the changes.

To remove, a user group from individual shelves of the IT Shop

  1. In the Manager, select the Privileged Account Management > User groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > PAM user groups (role-based login) category.

  2. In the result list, selectthe user group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Remove assignments pane, the user group from the IT Shop shelves.

  6. Save the changes.

To remove, a user group from all shelves of the IT Shop

  1. In the Manager, select the Privileged Account Management > User groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > PAM user groups (role-based login) category.

  2. In the result list, selectthe user group.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.

  5. Click OK.

    The user group is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this user group are canceled.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding local PAM user groups to the IT Shop automatically

Using the following steps, you can add local PAM user groups to the IT Shop automatically. Synchronization ensures that the user groups are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor.

NOTE: Directory group are not added to the IT Shop automatically.

To add local PAM user groups to the IT Shop automatically

  1. In the Designer, set the QER | ITShop | AutoPublish | PAGUsrGroup configuration parameter.

    From this time on, local PAM user groups are added to the IT Shop automatically.

  2. In order not to add local PAM user groups to the IT Shop automatically, in the Designer, set the QER | ITShop | PAGUsrGroupAutoPublish | PAGUsrGroup | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all PAM user groups that should not be allocated to the IT Shop automatically.

    You can extend this list if required. To do this, enter the name of the user groups in the configuration parameter using a pipe (|) delimited list.

  3. Assign the employees that are allowed to make approval decisions about local user group request to the Request & Fulfillment | IT Shop | Product owners | PAM user groups application role. For more information, see the One Identity Manager IT Shop Administration Guide.

    The Approval of PAM user group membership requests approval policy establishes product owners of the user groups as approvers. If no product owners are found, the requests are presented to the target system managers for approval.

The following steps are run to add a local PAM user group to the IT Shop automatically.

  1. A service item is determined for the user group.

    The service item is tested for each user groups and modify is required. The service item name corresponds to the name of the group.

    • The service item is modified for groups with service items.

    • Groups without service items are allocated new service items.

  2. The service item is assigned to the PAM user groups service category by default.

  3. The Request & Fulfillment | IT Shop | Product owners | PAM user groups application role is assigned to the service item as the product owner.

  4. The user group is labeled with the IT Shop option and assigned to the PAM user groups IT Shop shelf in the Identity & Access Lifecycle shop.

Then the shop customers can request group memberships through the Web Portal.

For more information about configuring the IT Shop, see the One Identity Manager IT Shop Administration Guide. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics
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