The Operations Support Web Portal helps you to manage and use your web applications. For more information, see the An overview of the functions.
Employees that use the Operations Support Web Portal, must be assigned the Base roles | Operations support application role.
Members of this application role:
Monitor handling of Job queue processes.
Monitor handling of the DBQueue.
Create passcodes to enable staff to log in to the Password Reset Portal.
This section gives you an overview of the different functions available in the Operations Support Web Portal.
With the Operations Support Web Portal, you can:
Identify problems in your system ( view and handle failed processes)
Manage processes
View the synchronization status of target systems
Check the status of services
Gain an overview of web applications
Manage the Job queue (start and stop)
Manage the DBQueue (start and stop)
View an object’s change history
Create passcodes to enable identities to log in to the Password Reset Portal
Manage passwords for identities
View the database log
Post-process outstanding objects
View unresolved object references
View current (and recommended) system values for analyzing and troubleshooting.
The user interface of the Operations Support Web Portal is divided into several sections:
The header shows the current user, the 
Using the menu bar, you can navigate within the Operations Support Web Portal to:
Open the home page
Monitor and manage processes
Display the database log
Display unresolved object references
Display all web applications
Get an overview of the system status, restart and stop the Job queue and the DBQueue
Display general and important system information
The work area changes depending on the menu you opened from the menu bar.
The user interface is composed of the following main sections.
This overview is also divided into the following sections:
Find
You can use the search to:
Notifications
In the Notifications section, you can:
Quickly recognize if and how errors occurred when processing/running processes
Quickly recognize if and how many new log entries there are
Service issues
In the Service issues pane, you can:
Quickly recognize if and how many Processes failed or contained errors
Quickly recognize if and how many Synchronization projects failed or contained errors
Quickly recognize if and how many unresolved references objects there are
Quickly recognize if other errors were found in the system (such as incorrect compilation)
Status reports
In the Status reports pane, you can check the availability of services.
You can use the Processes menu to manage and monitor processes.
You can use the System menu to perform the following actions:
You can display information about synchronizing your target systems with the database and view reports about synchronization runs.
You can post-process outstanding objects
Show all objects with unresolved references.
You can use the System menu to perform the following actions:
© ALL RIGHTS RESERVED. 利用規約 プライバシー Cookie Preference Center
