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Identity Manager On Demand Hosted - Identity Management Base Module Administration Guide

Basics for mapping company structures in One Identity Manager Dynamic roles Departments, cost centers, and locations
One Identity Manager users for managing departments, cost centers, and locations Basic information for departments, cost centers, and locations Creating and editing departments Creating and editing cost centers Creating and editing locations Setting up IT operating data for departments, cost centers, and locations Assigning employees, devices, and workdesks to departments, cost centers, and locations Assigning company resources to departments, cost centers, and locations Creating dynamic roles for departments, cost centers, and locations Dynamic roles with incorrectly excluded employees Assign organizations Specifying inheritance exclusion for departments, cost centers, and locations Assigning extended properties to departments, cost centers, and locations Reports about departments, cost centers, and locations
Employee administration
One Identity Manager users for employee administration Basic data for employee main data Employee's central user account Employee's default email address Employee's central password Mapping multiple employee identities Password policies for employees Creating and editing employees Disabling and deleting employees Deleting all employee related data Limited access to One Identity Manager Changing the certification status of employees Assigning company resources to employees Displaying the origin of employees' roles and entitlements Analyzing role memberships and employee assignments Displaying the employees overview Displaying and deleting employees' Webauthn security keys Determining the language for employees Determining employees working hours Manually assigning user accounts to employees Entering calls for employees Assigning extended properties to employees Employee reports
Managing devices and workdesks Managing resources Setting up extended properties Configuration parameters for managing departments, cost centers, and locations Configuration parameters for managing employees Configuration parameters for managing devices and workdesks

Displaying the employees overview

Use this task to obtain an overview of the most important information about an employee.

To obtain an overview of an employee

  1. In the Manager, select the Employees > Employees category.

  2. Select the employee in the result list.

  3. Select the Employee overview task.

    The most important information about an employee is shown on this form, including the employee's contact data, user accounts, and affiliation to company structures. The assigned company resources and access to IT Shop structures and IT Shop requests are displayed.

    The employee's responsibilities within the One Identity Manager are displayed on the form. This includes the application roles that an employee has been assigned within the One Identity Manager and the functions as department manager, cost center manager, or approver within the IT Shop.

  4. Select the Employee entitlements overview task.

    This form shows the system entitlements and all the target system groups allocated to an employee.

Displaying and deleting employees' Webauthn security keys

One Identity offers users the option to log in, simply and securely, to One Identity Manager web applications with help of (physical) security keys. These security keys support the W3C standard WebAuthn.

For more information about using security keys in the Web Portal, see the One Identity Manager Web Designer Web Portal User Guide. For more about configuring this method, see the One Identity Manager Web Application Configuration Guide.

As personnel administrator, you can view employees' security keys and delete them if necessary.

To display an employee's security key

  1. In the Manager, select the Employees > Employees category.

  2. Select the employee in the result list.

  3. Select the Show webauthn security keys task.

    This shows all the employee's security keys.

  4. Select one of the security keys in the list to show its details.

To delete an employee's security key

  1. In the Manager, select the Employees > Employees category.

  2. Select the employee in the result list.

  3. Select the Show webauthn security keys task.

  4. Select the security in the list and click Remove.

  5. Save the changes.

Determining the language for employees

In order for email notifications within the request process in the IT Shop or during attestation to be sent in the recipients language, the employee's language has to be determined.

  • States and countries and their languages already exist in the One Identity Manager default installation. Verify and edit this information in the Designer. For more information, see the One Identity Manager Configuration Guide.

  • Add the country and state of the primary location to the primary department, the primary cost center, the primary business role, or directly to the employee. To map special cases, you can also add the language directly to the location, department, cost center, or employee.

An employee‘s language is determined in the following order:

  1. Language that is directly assigned to the employee.

  2. Language of the employee's state.

  3. Language of the employee's country.

  4. Language directly assigned to the employee's location.

  5. Language of the primary location's state.

  6. Language of the primary location's country.

  7. Language directly assigned to the employee's primary department.

  8. Language of the primary department's state.

  9. Language of the primary department's country.

  10. Language directly assigned to the employee's primary cost center.

  11. Language of the primary cost center's state.

  12. Language of the primary cost center's country.

  13. Language directly assigned to an employee's primary business role

  14. Language of the primary business role's state.

  15. Language of the primary business role's country.

  16. Fallback, in case the language could not be determined with this sequence:

    1. Language from the Common | MailNotification | DefaultCulture configuration parameter.

    2. Language en-US.

Determining employees working hours

An employee's working hours need to be made public in order to determine the reaction times of approvers or attestors to request processes in the IT Shop or during attestation.

  • States and countries and their time zones, public holidays, and standard working hours already exist in One Identity Manager. Verify and edit this information in the Designer. For more information, see the One Identity Manager Configuration Guide.

  • The employee's location (state or country) must be determined so that the working hours can be calculated correctly. Add the country and state to the primary location, the primary department, the primary cost center, the primary business role, or directly to the employee.

  • The correct working hours are subsequently calculated. The standard working hours in the country, rule for weekends and holidays, as well as different time zones and daylight-saving rules, are taken into account when the hours are calculated.

The employee's location and therefore valid working hours, are determined in the following order:

  1. State that is directly assigned to the employee.

  2. Country that is directly assigned to the employee.

  3. State of primary location.

  4. Country of primary location.

  5. State of primary department.

  6. Country of primary department.

  7. State of primary cost center.

  8. Country of primary cost center.

  9. State of primary business role.

  10. Country of primary business role.

  11. Fallback, in case the location could not be determined with this sequence:

    1. State or country using the secondary location, department, or cost center.

    2. First country from all enabled countries in the database sorted by telephone number

    3. Country entered as default in the database ( DialogDatabase table, UID_DialogCountryDefault column).

      For more information, see the One Identity Manager Configuration Guide.

    4. Country USA.

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