Setting the priority
Table 2: Configuration parameters for the request priority
VI_ITShop_DisablePWOPriorityChange |
Disables the priority's setting for a request made by a user in the Web Portal. |
By default, users can set the priority of their own request.
To disable a priority setting
- Open the Web Designer.
- Open a module and search for "VI_ITShop_DisablePWOPriorityChange".
- Select "VI_ITShop_DisablePWOPriorityChange".
- Set the value to true in the Node editor view.
Confirming requests
Table 3: Configuration parameter for confirming requests
VI_ITShop_SubmitOrderImmediately |
Forces confirmation of a request in the Web Portal. |
The user can send a request in the Web Portal without confirmation, by default. However, confirmation is required if at least one warning is issued while checking the request.
If you want to have confirmation for requests without requiring a warning, you can configure "VI_ITShop_SubmitOrderImmediately".
To demand confirmation for a request
- Open the Web Designer.
- Open a module and search for "VI_ITShop_SubmitOrderImmediately".
- Select the configuration parameter "VI_ITShop_SubmitOrderImmediately".
- Set the value to false in the Node editor view.
Forcing reauthentication
Table 4: Configuration parameter for Active Directory request authentication
VI_ITShop_TermsOf UseRequireAD Authentication |
Forces Active Directory reauthentication during execution of a request. |
Denied and unsubscribed requests cannot be directly reinstated as new requests. |
Denied and unsubscribed requests can be reinstated by recipients or requesters of the request. |
To force reauthentication during a request
- Assign the terms of use to the service item.
For more detailed information about assigning service items, see the One Identity Manager IT Shop Administration Guide.
- Open the Web Designer.
- Open a module and search for "VI_ITShop_TermsOfUseRequireADAuthentication".
- Select the configuration parameter "VI_ITShop_TermsOfUseRequireADAuthentication".
- Set the value to true in the Node editor view.
Handling required products
There are different ways of handling required products in the Web Portal. Configuration parameter settings are carried out in Web Designer.
Table 5: Configuration parameter for required products
VI_ITShop_AllowRequestWithMissingDependencies |
If the configuration parameter is set, a request can be sent even though the required product cannot be requested due to an existing assignment. |
"VI_ITShop_AllowRequestWithMissingDependencies" is not set by default. This means a request cannot be sent if the required product cannot be requested.
To configure required product handling
- Open the Web Designer.
- Open a module and search for "VI_ITShop_AllowRequestWithMissingDependencies".
- Mark "VI_ITShop_AllowRequestWithMissingDependencies".
- Edit the configuration parameter on Configuration by setting the value true in the Node Edit. This overwrites the default setting.