One Identity Manager can make approvals automatically in an approval process or through approvers. An approver is an employee or a group of employees who can grant or deny approval for a request (renewal or cancelation) within an approval process. It takes several approval procedures to grant or deny approval. You specify in the approval step which approval procedure should be used.

If several people are determined to be approvers by an approval procedure, the number given in the approval step specifies how many people must approve the step. Only then is the request presented to the approvers in the next approval level. The request is canceled if an approver cannot be found for an approval step.

One Identity Manager provides approval procedures by default. You can also define your own approval procedures.

The DBQueue Processor calculates which employee is authorized as an approver and in which approval level. The calculation is triggered by the IT Shop approver schedule. Take into account the special cases for each approval procedure when setting up the approval workflows to determine those authorized to grant approval.