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Identity Manager 9.1 - Web Portal User Guide

General tips and getting started Requests
Setting up and configuring request functions Requesting products Saved for Later list Managing my request templates Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Compliance Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my business roles Managing my identities Managing my cost centers Managing my locations Managing my system entitlements Managing my system roles
Delegating tasks Ownerships
Managing data
Managing identities Managing user accounts Managing system entitlements Managing departments Managing locations Managing cost centers Managing business roles Managing system roles
Appendix: Attestation conditions and approval policies from attestation procedures

Editing password questions

You can edit existing password questions.

To edit a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. In the Password Questions tab, click the password question you want to edit.

  5. Click Edit.

  6. Specify the following:

    • Question: Enter your question.

    • Answer: Enter the answer to your question (above).

    • Repeat answer: Enter the answer to your question again.

  7. Click Save.

Deleting password questions

You can delete existing password questions.

To delete a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. On the Password Questions tab, click the password question you want to delete.

  5. Click Delete.

  6. In the Delete password question dialog, confirm the prompt with Yes.

Changing passwords

You can use the Password Reset Portal to change your central password or change multiple passwords for various user accounts.

You can change your password(s) in a few steps:

  1. Log in to the Password Reset Portal.

  2. Change the relevant password(s).

Step 1: Log in to the Password Reset Portal

Log in to the Password Reset Portal using a passcode, by answering your password questions, or with your current password (see Logging in to the Password Reset Portal).

Step 2: Change password

After you have logged in on the Password Reset Portal (see Step 1: Log in to the Password Reset Portal), you can change your central password or the passwords of user accounts to which you have access.

To assign a new password for your personal user account or another user account

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, click Set new password next to the user account you want to give a new password to.

  3. In the Set New Password pane, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

To change the central password

  1. On the home page, in the Passwords tile, click Manage passwords.

  2. On the Manage My Passwords page, next to Central password, click Set new password.

  3. In the Set New Password pane, in the New password field, enter the password you wish to use.

  4. In the Repeat the password field, enter the password again.

  5. Click Save.

    The central password is reset.

Related topics

Editing your profile information

You can update your contact information at any time.

NOTE: You cannot edit light gray boxes.

To update your contact information

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page, click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

    NOTE: Changes to your contact data only affects the selected identity.

  4. Edit the entries in the various fields.

  5. (Optional) To change your profile picture, perform the following actions:

    1. Click Add/Change.

    2. Select an image from your medium.

  6. Click Save.

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