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Identity Manager 9.2 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange Hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Creating remote mailboxes

NOTE: After creation of a new remote mailbox, it takes until the next synchronization of your Azure Active Directory tenant in Azure Active Directory Connect until a corresponding mailbox is created in the Exchange Online environment. Up to this point, the mailbox is acknowledged in the local Microsoft Exchange environment but is not yet available for use.

NOTE: After new remote mailboxes of Remote user type have been created by Azure Active Directory or Exchange Online internal processes, an appropriate Exchange license must be assigned for the resulting Azure Active Directory user account.

To display remote mailboxes without Exchange licenses

  • In Manager, select the Active Directory > Exchange system administration > <organization> > Recipient configuration > Remote mailboxes > Remote user mailbox > Without assigned licenses category.

To create a remote mailbox

  1. In the Manager, select the Active Directory > Remote mailboxes category.

  2. Click in the result list.

  3. On the main data form, enter the main data of the mailbox.

  4. Save the changes.

To create a mailbox for an Active Directory user account manually

  1. In the Manager, select the Active Directory > User accounts category.

  2. In the result list, select the user account then select the Change main data task.

  3. Select the Create remote mailbox task.

  4. Enter the following information:

    • Active Directory user account: The user account is already selected.

    • Exchange organization: The exchange organization is already selected. Check the setting.

    • Alias: Unique alias for further identification of the mailbox.

  5. Click OK.
Related topics

Editing remote mailboxes

To edit a mailbox

  1. In the Manager, select the Active Directory > Remote mailboxes category.

  2. In the result list, select the remote mailbox then select the Change main data task.

  3. Edit the remote mailbox's main data.

  4. Save the changes.

Related topics

General main data for remote mailboxes

Enter the following general main data.

Table 41: General main data of a remote mailbox
Property Description

Identity

Identity using the mailbox.

  • An identity is already entered if the mailbox was generated by an account definition.

  • If you create the mailbox manually, you can select an identity from the menu.

    The menu displays activated and deactivated identities by default. If you do not want to see any deactivated identities, set the QER | Person| HideDeactivatedIdentities configuration parameter.

NOTE: If you assign a deactivated identity to a mailbox, the mailbox might be locked or deleted depending on the configuration.

No link to an identity required

Specifies whether the mailbox is intentionally not assigned an identity. The value is determined from the linked user account.

Not linked to an identity

Indicates why the No link to an identity required option is enabled for this mailbox. The value is determined from the linked user account. Possible values:

  • By administrator: The option was set manually by the administrator.

  • By attestation: The user account was attested.

  • By exclusion criterion: The user account is not associated with an identity due to an exclusion criterion. For example, the user account is included in the exclude list for automatic identity assignment (configuration parameter PersonExcludeList).

Account definition

Account definition through which the mailbox was created.

Use the account definition to automatically populate mailbox main data and to specify a manage level for the mailbox. One Identity Manager finds the IT operating data of the assigned identity and uses it to populate the corresponding fields in the mailbox.

NOTE: The account definition cannot be changed once the mailbox has been saved.

Manage level

Manage level with which the mailbox is created. Select a manage level from the menu. You can only specify the manage level can if you have also entered an account definition. All manage levels of the selected account definition are available in the menu.

Active Directory user account

Active Directory user account for which this mailbox is created.

Exchange organization

Name of the Microsoft Exchange organization.

Canonical name

Mailbox's canonical name. The canonical name is generated automatically.

Recipient type (detail)

Type of recipient. The mailbox type is specified when a mailbox is added and cannot be changed afterward. You can choose from the following options: Remote user, Remote room, Remote equipment and Remote shared.

Phonetic display name

Display name in phonetic letters. It is used if the pronunciation and spelling of the name do not match. For example, the display name is used to sort recipients in the hierarchical address book if no sort order is given. They are sorted in ascending order from A to Z.

If no phonetic name is given, they are sorted by the simple display name.

Sort order

Specifies the order in which to display recipients in the hierarchical address book. The larger the value, the higher the ranking in the sort order.

If no order is given or more than one entries have the same sort order, recipients are sorted by their phonetic display name.

Alias

Unique alias for further identification of the mailbox.

User login name

User account login name. The user's login name is made up of the alias and the domain. User login names that are formatted like this correspond to the User Principal Name (UPN) in Active Directory.

Do not display in address list

Specifies whether the mailbox is visible in address books. Set this option if you want to prevent the mailbox from being displayed in address books. This option applies to all address books.

Moderation enabled

Specifies whether the mailbox is moderated. Enable this option if the mailbox is meant to be moderated. Use the task Assign moderators to specify moderators.

Sender authentication required

Specifies whether authentication data is requested from senders. Set this option to prevent anonymous senders mailing to the mailbox.

Automatically update based on recipient policy

Specifies whether changes to recipient's email addresses are automatically updated based on recipient policies.

Proxy addresses

Email addresses for the mailbox. You can also add other mail connectors (for example, CCMail, MS) in addition to the standard address type (SMTP, X400).

Use the following syntax to set up other proxy addresses:

Address type: new email address

Sending message to

Specifies how senders are notified when they send messages to a moderated mailbox. Permitted values are:

  • Do not notify: the sender is not notified.

  • Only notify senders in your exchange organization: Only internal senders receive a notification.

  • Notify all senders: Internal and external senders receive notification.

Distinguished name

Mailbox's distinguished name.

Information about remote configuration

The following information about remote configuration is mapped.

Property

Description

Azure Active Directory user account

Azure Active Directory user account identifier.

Exchange Online mailbox

Exchange Online mailbox identifier.

Recipient type

Type of recipient.

SMTP address

SMTP address of the mailbox assigned to this user.

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