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Password Manager 5.11.1 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Upgrading Password Manager Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Password Policies Enable S2FA for Administrators and Enable S2FA for HelpDesk Users Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Appendix D: Feature imparities between the legacy and the new Self-Service Sites Glossary

Assign Passcode

Assign Passcode

This activity is a core activity of the Assign Passcode workflow. It allows helpdesk operators to assign a passcode to the user who has forgotten password and is not yet registered with Password Manager or has forgotten answers to secret questions. This activity has the following settings:

  • Passcode length. Specify how many characters a passcode must contain.
  • Passcode lifetime. Specify how long a passcode issued by helpdesk operators is valid.

Unlock Q&A Profile

Unlock Q&A Profile

This activity is a core activity of the Unlock Q&A Profile workflow. It allows helpdesk operators to unlock users’ Questions and Answers profiles using the Helpdesk site.

You do not need to configure any settings for this activity.

Enforce Update of Q&A Profile

Enforce Update of Q&A Profile

This activity is a core activity of the Enforce Update of Q&A Profile workflow. It allows helpdesk operators to immediately enforce update of users’ Q&A profiles if the profiles are not compliant with the current Questions and Answers policy.

Restart Workflow if Error Occurs

Restart Workflow if Error Occurs

This activity is performed when an error occurs during workflow execution. In this case, the activity reruns any helpdesk workflow from the very beginning. If a critical error occurs, for example, user’s account or Q&A profile gets locked, then the Restart workflow if error occurs activity is skipped and the workflow stops.

It is recommended to place this activity before notification activities in a workflow.

You do not need to configure any settings for this activity.

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