Password Manager 5.13.2 - Administration Guide (AD LDS Edition)

To enable Password Manager for cross-platform password synchronization

1. Include the Reset password in AD LDS and connected systems activity in a workflow and click the activity to edit its settings.

2. In the Quick Connect server name text box specify the IP address or the fully qualified domain name of the Quick Connect server.

3. Select the account to be used to access the Quick Connect server. You can use either Password Manager Service account or specify another account.

   To specify the user name, you can use either a pre-Windows 2000 logon name (such as DomainName\UserName) or a User Principal Name (such as UserName@DomainName.com).

4. Specify how you want Password Manager to act when the Quick Connect server is unavailable. To do it, select one of the following and click Next:

   • Act as if no Quick Connect server was specified: Helpdesk operators can manage users’ passwords only in AD LDS instances. No warnings are displayed if Quick Connect server is not available.

   • Alert users and allow them to reset passwords only in AD LDS: Helpdesk operators are notified that other connected data sources are temporarily unavailable, and are allowed to continue managing users’ passwords only in AD LDS instances.

   • Do not allow users to reset passwords: Helpdesk operators cannot perform any password management tasks in AD LDS instances and connected data sources, if the Quick Connect server is not available.

5. From the list of connected systems, select the systems in which you want to manage user passwords. For each selected system, specify the following options and click Next:

   • System alias

   • Reset password in this system independently from AD LDS: Select this option to allow helpdesk operators to reset users’ passwords in a connected system independently from AD LDS. If you select this option, helpdesk operators will be able to enter different passwords for users’ accounts in AD LDS and the connected system.

   • Do not allow resetting password in this system independently from AD LDS: Select this option to prevent helpdesk operators from resetting users’ passwords in a connected system independently from AD LDS. Note, if you select this option, a user’s password will be reset in the connected system only after the password has been successfully reset in AD LDS. If the user’ password is not reset in AD LDS, it will be not reset in the connected system. Helpdesk operators can specify a different password for the connected system, if you select the Allow specifying different password for this system option.

6. To enforce password history in the AD LDS instances managed by Password Manager, select the Enforce password history check box. Password history determines the number of unique new passwords that have to be associated with a user account before an old password can be reused.

   IMPORTANT: Before selecting this option, you should consider the following by-design behavior of Password Manager when that the Enforce password history option is enabled:

   • Password Manager uses two slots from the password history every time a password is reset. For example, if the password history value defines that users cannot reuse any of the last 10 passwords, then Password Manager checks only the last five passwords. Therefore, it is advised that you double the password history value.

   • Having entered a new password that is not policy compliant, users may end up with a randomly generated password they don't know.

7. Click OK to close the wizard.