By default, SharePoint uses persistent cookies which enable a user to shut down an internet browser, and then re-open it while maintaining their original session. However, if a user does not fully log out of SharePoint, the situation can arise where a different user can access the original account using the same internet browser.
If you encounter access or permissions issues when you try to log into SharePoint using Cloud Access Manager, tracing the root of the issue can be difficult. ULS Viewer is a helpful free utility that shows the SharePoint logs in real time as you perform tasks in SharePoint and will clearly report errors such as problems with the trust certificate chain. You can download it from:
https://www.microsoft.com/en-gb/download/details.aspx?id=44020
If you are deploying Cloud Access Manager and SharePoint internally and you choose to use your own certificate authority (CA), you will need to configure a trust for this CA in SharePoint. This may also be necessary if you use any external certificate authority not on the published list of Trusted Certificate Authorities.
To configure a trust for your internal certificate authority
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