You are required to log in before you can start working with Operations Support Web Portal.
To log in
In your internet browser, enter the address of the Operations Support Web Portal.
On the login page, select the authentication method you would like to use.
Enter your user name and password.
Click Log in.
To log out
In the menu bar, click 
You can open the Operations Support Web Portal from the Web Portal's home page.
To open the Operations Support Web Portal
Open the Web Portal.
On the home page, in the Frozen processes tile, click Explore.
The Operations Support Web Portal keeps certain additional information about your system for diagnostics, analysis, and troubleshooting on the System information page. Use this information to collect general information about your system or to quickly identify problems in different categories and, if necessary, initiate prevention measures.
To find out how to display the page, see Displaying system data
On the System information page, you will see the following categories and recommended values:
TIP: For ease of use, values that have exceeded the recommended limit are highlighted in color. In addition, you can see your actual values and the values recommended by One Identity (in brackets).
Customer: Information about the customer
DBServer: Information about the database server
Database: Information about the database
One Identity Manager: Information about One Identity Manager (modules, version, and so on)
You can display information about your system at any time.
To display system information
In the header, click 
In the dialog, click the System information tab.
On the System information tab, expand a category by clicking 
This displays the values of the selected category.
If you use the data outside the Operations Support Web Portal, for example, for analysis, you can:
Click Copy to clipboard, to copy all your data to the clipboard and paste it somewhere else.
Click Export as CSV, to export the data to a comma delimited CSV file.
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