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Identity Manager 8.2 - Operations Support Web Portal User Guide

Process details

On the Processes page, you can display detailed information a certain process. Any steps belonging to the process and their dependencies are displayed.

To find out how to display process details, see Viewing processes and details.

You can view the following process information.

Table 6: Process details

Column

Description

Process name/process step

Shows you the name of the process or process step that is currently running.

Created on

Shows when the process started.

Steps completed

Shows how many process steps have already been completed (status Completed).

Progress state

Shows the process status. The following types of status may be shown:

  • True: The process is currently running.

  • False: The process cannot run yet. The process is waiting for another process to end.

  • Frozen: The process cannot run. An error has occurred.

  • Overlimit: The process has been running for too long without changing to the status Completed or Frozen.

  • Completed: The process was successfully completed.

  • Delete: The process is being deleted (after completing successfully).

Show message

Shows you the error message of a failed process.

Related topics

Viewing processes and details

To view processes

  • In the menu bar, click Processes > Processes.

    The Processes page is opened, displaying any ongoing processes.

    TIP: Use the filter above the table to limit the number of processes displayed.

To view process details

  1. In the menu bar, click Processes > Processes.

  2. On the Processes page, click Details next to the appropriate process.

    This opens the Process details page where the details of the relevant process are displayed (see Process details).

Related topics

Failed processes

The maximum number of times a process can appear in the Job queue can be limited in order to prevent mass modifications.

If the limit is exceeded, the process steps are set to Overlimit status and are therefore no longer collected for processing.

Critical process steps that have failed to be processed are given Frozen status.

Related topics

Displaying failed Job queue processes

You can display faulty Job queue processes and their details.

To display failed processes

  1. In the menu bar, click Overview.

  2. On the overview page, under Service issues in the Process issues tile, click View.

    The page Processes with status "Frozen" "<Jobqueue>” is opened.

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