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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Overview – Cost center (page description)

Open the Overview – Cost center page by navigating through Responsibilities > Governance Administration > Cost centers > Edit > Overview.

On the Overview – Cost center page, you can display all the information relevant to the cost center summarized in an overview (see Displaying cost center overviews.)

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Cost center (page description)

To open the Overview – Cost center page go to Responsibilities > Governance Administration > Organization > Edit > Main data.

On the Main data - Cost center page, you can show and edit the cost center's main data (see Displaying and editing cost center main data).

The following tables give you an overview of the different functions and content on the Main data – Cost center page.

Table 881: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 882: Cost center main data

Property

Description

Cost center

Enter a full, descriptive name for the cost center.

Short name

Enter a short name for the cost center.

Parent cost center

Click Assign/Change and select a cost center to be the parent cost center for organizing the cost center hierarchically. If you want the cost center at the root of a cost center hierarchy, leave the field empty.

Manager

Click Assign/Change and select the manager responsible for the cost center.

Deputy manager

Click Assign/Change and select an identity to act as a deputy to the cost center's manager.

Attestors

Click Assign/Change and select an application role. Members of the selected application role can approve attestation cases for the cost center.

Department

Click Assign/Change and select the department the cost center is primarily assigned to.

Location

Click Assign/Change and select the location the cost center is primarily assigned to.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the cost center.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the cost center.

Description

Enter a description for the cost center.

Memberships – Cost center (page description)

To open the Memberships – Cost center page go to Responsibilities > Governance Administration > Organization > Edit > Memberships.

On the Memberships – Cost center page, you can:

The following tables give you an overview of the different functions and content on the Memberships – Cost center page.

Table 883: Controls

Control

Description

Request memberships

Use this button to request membership in the cost center for identities (see Assigning identities to cost centers).

Delete memberships

You can use this button to remove selected identities from the cost center (see Removing identities from cost centers).

Select the check boxes in front of the identities you want to remove from the cost center and click this button.

Table 884: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the cost center.

Origin

Shows you whether the cost center of the identity was assigned directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Entitlements – Cost center (page description)

To open the Entitlements - Cost Center page go to Responsibilities > Governance Administration > Organization > Edit > Entitlements.

On the Entitlements – Cost center page, you can:

TIP: Entitlements form the basis for membership in an object (for example in a department).

The following tables give you an overview of the various features and content on the Entitlements – Cost center page.

Table 885: Controls

Control

Description

New

Use this button to add a new entitlement to the cost center (see Adding cost center entitlements). Identities that this cost center is assigned to, automatically obtain membership in the object assigned here.

Remove

You can use this button to delete selected permissions (see Deleting business role entitlements)(see Deleting department entitlements)(see Deleting cost center entitlements)(see Deleting entitlements from locations). To do this, select the check box in front of the entitlement you want to delete and click the button.

Table 886: Columns

Column

Description

Entitlement

Shows you the entitlement's name.

Origin

Shows you how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows you the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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