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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Location overview page (page description)

To open a location's overview page go to Responsibilities > My Responsibilities > Locations and click a location.

On the location's overview page, you can perform various actions on the location you selected.

To do this, click on one of the tiles:

Table 398: Tiles

Tile

Description

Overview

Opens the Overview - Location page (see Overview - Location (page description)).

Here you can see all the relevant information about departments summarized in an overview. (see Displaying my locations' overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data - Location page (see Main data - Location (page description)).

Here you can see and edit the location's main data (see Displaying and editing my locations' main data).

Memberships

Opens the Memberships – Location page (see Memberships – Location (page description)).

You select the following actions:

Permissions

Opens the Entitlements – Location (see Entitlements – Location (page description)).

You select the following actions:

Compliance

Opens the Compliance – Location page (see Compliance – Location (page description)).

Here you can see rule violations that were caused by this location (see Displaying my locations' rule violations).

Attestation

Opens the Attestations – Location (see Attestation – Location (page description)).

You select the following actions:

Risk

Opens the Risk – Location page (see Risk – Location (page description)).

Here you can see the location's risk index (see Displaying my locations' risk indexes). For more information about risk assessment, see the Risk assessment.

History

Opens the History – Location page (see History – Location (page description)).

Here you can see all the changes made to the location (see My locations' history).

Usage

Opens the Usage – Location page (see Usage – Location (page description)).

Here you can see which roles and organizations belong to members of the location (see Displaying role memberships of my locations' members).

Compliance reports

Opens the Compliance report – Location page (see Compliance reports - Location (page description)).

You select the following actions:

Split

You can copy or move memberships and entitlements from the location to a new role (department, business role, cost center, location) (see Copying/splitting my locations).

Compare and merge

You can copy or move properties of the location to another role (department, business role, cost center, location) for which you are responsible, compare them and then select the properties you require and merge them (see Comparing and merging my locations).

Redo

Here you can restore a deleted location that was under this location (see Restoring my deleted locations).

Statistics

Here you can see various statistics about the location (see Displaying my cost center statistics).

Overview - Location (page description)

To open the Overview – Location page go to Responsibilities > My Responsibilities > Locations > select location > Overview.

On the Overview - Location page, you can see all the information relevant to the location summarized in an overview (see Displaying my locations' overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data - Location (page description)

To open the Main data – Location page go to Responsibilities > My Responsibilities > Locations > select location > Main data.

On the Main data - Location page, you can show and edit the location's main data (see Displaying and editing my locations' main data).

The following tables give you an overview of the different functions and content on the Main data – Location page.

Table 399: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 400: Location main data

Property

Description

Location

Enter a full, descriptive name for the location.

Short name

Enter a short name for the location.

Name

Enter an additional description for the location.

Parent location

Click Assign/Change and select a location to be the parent location for organizing the location hierarchically. If you want the location at the root of a location hierarchy, leave the field empty.

Manager

Click Assign/Change and select the manager responsible for the location.

Deputy manager

Click Assign/Change and select an identity to act as a deputy to the location's manager.

Attestor

Click Assign/Change and select an application role. Members of the selected application role can approve attestation cases for the location.

Department

Click Assign/Change and select the department the location is primarily assigned to.

Cost center

Click Assign/Change and select the cost center the location is primarily assigned to.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the location.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the location.

Description

Enter a description for the location.

Memberships – Location (page description)

To open the Memberships – Location page go to Responsibilities > My Responsibilities > Locations > select location > Memberships.

On the Memberships - Location page, you can:

The following tables give you an overview of the different functions and content on the Memberships – Location page.

Table 401: Controls

Control

Description

Request memberships

Use this button to request in the location assignment for identities (see Assigning identities to my locations).

Deleting memberships

You can use this button to delete the assignment to the location for selected identities (see Removing identities from my locations).

Select the check boxes in front of the identities whose locations you want to delete and click this button.

Table 402: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the location.

Origin

Shows you whether the location of the identity was assigned directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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