Active Roles 8.0 LTS - Synchronization Service Administration Guide

To configure a connection to a Starling Connect connector with the Generic SCIM Connector

1. In the Active Roles Synchronization Service Console, navigate to Connections > Add Connection.

   Figure 6: Active Roles Synchronization Service Console – Adding a new connection via Connections > Add connection

   

2. In the Name connection and select connector step, specify a custom Connection name. Then, to load the SCIM-specific connector settings, from the Use the specified connector drop-down list, select Generic: SCIM Connector.

   Figure 7: Add Connection – Specifying the connection name and connector type

   

3. (Optional) If you plan to use a remote connector for the configured connection, configure Remote connector access as described in Creating a connection using a remotely installed connector. To continue, click Next.

4. To continue, click Next.

   The Connection settings step of the Generic SCIM Connector appears.

   Figure 8: Generic SCIM Connector – General, authentication and implementation settings

   

5. Under General settings, specify the base SCIM URL of the Starling Connect connector to which you want to connect.

   TIP: To check the base SCIM URL of the Starling Connect connector, in Starling Connect, navigate to Connectors > Active Connectors, select the SCIM-based connector to which you want to connect (SuccessFactors HR or ServiceNow), then copy the value of the SCIM URL property.

6. Under Authentication settings, to enable the authentication scheme options required by the supported Starling Connect connectors, select the Starling authentication scheme, then configure the following settings:

   • Token endpoint URL: Specifies the full path of the Starling connector token endpoint.

     TIP: To find the token endpoint URL of the Starling Connect connector, in Starling Connect, navigate to Connectors > Active Connectors, and copy the value of the SCIM Token Endpoint URL property.

   • Client ID: Specifies the SCIM client ID.

     TIP: To find the SCIM client ID of the Starling Connect connector, in Starling Connect, navigate to Connectors > Active Connectors, and copy the value of the SCIM Client ID property.

   • Client secret: Specifies the SCIM client secret.

     TIP: To find the SCIM client secret of the Starling Connect connector, in Starling Connect, navigate to Connectors > Active Connectors, and copy the value of the Show SCIM Client Secret text box.

7. Under Implementation plugin, to enable the pre-made connection implementation for the supported Starling Connect connectors, select Starling batch 1 - v1.0.

   NOTE: While the Generic SCIM Connector may work with other SCIM 2.0-based Starling Connect connectors whose attribute query semantics are compatible on a network level with the SuccessFactors HR 8.0 and ServiceNow 2.0 connectors, One Identity tested it to work only with these two connectors.

   For the list of SCIM attributes supported by Starling Connect for these connectors, see the SuccessFactors and ServiceNow chapters of the Starling Connect Active Roles Administration Guide.

8. (Optional) Configure the following Starling Connect connection settings:

   • Import uses direct query: When selected, Active Roles Synchronization Service queries every synchronized object separately by their ID. One Identity recommends selecting this setting when configuring a connection to the Starling Connect ServiceNow 2.0 connector, or similar connectors.

     NOTE: Enabling this setting decreases synchronization speed considerably, but it is required to read all object attributes for Starling Connect ServiceNow 2.0 (or similar) connectors.

     However, do not enable this setting when configuring the Generic SCIM Connector for the Starling Connect SuccessFactors HR connector, as it has no effect on the results of import data synchronization.

   • Max degree of parallelism: If Import uses direct query is enabled, this setting specifies the maximum number of threads that Active Roles Synchronization Service can run in parallel for the direct query of each object in the response list (that is, how many entries can Active Roles Synchronization Service query simultaneously).

     TIP: One Identity recommends testing the value optimal for your environment, and setting it as low as possible. Specifying a value of 1 means no parallelism is configured.

     NOTE: Consider the following when using this setting:

     • This setting works only if Import uses direct query is enabled. Active Roles Synchronization Service will ignore any value specified for Max degree of parallelism if Import uses direct query is not selected.

     • Setting the value of Max degree of parallelism too high may result in connector service instability.

9. Check the implementation plugin information indicated on the screen. Make sure that the Supported Features, the Target Service Providers and the supported Starling Connect connector versions will meet the requirements of your planned mapping rule and/or synchronization workflow.

10. To verify that the specified authentication settings are correct, click Test Connection.

    NOTE: Clicking Test Connection verifies only if the authentication settings for the SCIM metadata endpoint connection are correct, and if Active Roles Synchronization Service can fetch the SCIM schemas and query the resourceTypes metadata from the configured SCIM service.

    When testing the connection, Active Roles Synchronization Service does not query any actual resource objects. Because of this, testing may finish successfully even if the connection is down between Starling Connect and the third-party service provider (for example, SuccessFactors HR), preventing the import of actual data during synchronization later.

    TIP: If testing fails, Active Roles Synchronization Service will highlight the settings that it detects as incorrect. Check and fix those settings, then try again. If testing fails again, then:

    • Check your network connectivity.

    • Check if the Starling Connect service is available.

    • Make sure that the Starling Connect connector you specified during configuration is still active and working.

    • If you use a proxy server, make sure that the system-level proxy settings are properly configured.

11. If testing completed successfully, create the new SCIM connection to the Starling Connect connector by clicking Finish.