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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Rule violations (page description)

To open the Rule Violations page go to Compliance > Governance Administration > Rule Violations.

On the Rule Violations page, you get an overview of compliance rules and the corresponding rule violations and generate detailed reports on them (see Displaying compliance rules). This information can help to determine gaps in your security or compliance policies and to develop attestation policies or mitigating controls. Mitigating controls are processes existing outside the One Identity Manager solution and reduce the risk of violation.

The following tables give you an overview of the various features and content on the Rule Violations page.

Table 262: Controls

Control

Description

By framework

Enable this option to display all compliance rules associated with compliance frameworks for which you are responsible.

By department

Enable this option to display all compliance rules violated by identities belonging to departments for which you are responsible.

By rule

Enable this option to display all compliance rules for which you are responsible.

By approval role

Enable this option to display all compliance rules for which you are allowed to grant exceptions.

All compliance rules

Enable this option to display all compliance rules.

Table 263: Controls in the detail pane of a compliance rule

Control

Description

Show details

This opens the <rule> page (see Rule details (page description)).

Use this button to display more details about the compliance rule as a HyperView (see Displaying compliance rules).

Report

Use this button to generate a report listing the rule violations (see Displaying compliance rules).

The report contains a risk assessment for you to use for prioritizing violations and on which to base subsequent planning. The risk assessment takes into account many risk factors that arise from violations and represents the risk as a value between 0 (no risk) and 1 (high risk).

Table 264: Columns

Column

Description

Rule name

Shows you the compliance rule's name.

Risk index

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

Rule violations (new)

Shows you how often the compliance rule has been violated recently.

Rule violations (all)

Shows you how often the compliance rule is violated.

Rule group

Shows you the rule group to which the compliance rule belongs based on its content.

Compliance framework

Shows you the compliance framework to which the compliance rule belongs.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: You can display more information about each compliance rule in the details pane. To do this, click the corresponding entry in the list.

Rule details (page description)

To open the <rule name> details page go to Compliance > Governance Administration > Rule Violations > click an entry in the list.

On the <rule name> details page, you will see a overview of a specific company policy displayed as a HyperView (after you select Show Details on the Rule violations page) and you can create a report listing the rule violations.

The following table gives you an overview of the various features on the <rule name> details pane.

Table 265: Controls

Control

Description

Report

Use this button to generate a report listing the rule violations.

The report contains a risk assessment for you to use for prioritizing violations and on which to base subsequent planning. The risk assessment takes into account many risk factors that arise from violations and represents the risk as a value between 0 (no risk) and 1 (high risk).

Policy violations (page description)

To open the Policy Violations page go to Compliance > Governance Administration > Policy Violations.

On the Policy Violations page, you get an overview of company policies and the corresponding policy violations, and generate detailed reports about them (see Displaying company policies). This information can help to determine gaps in your security or compliance policies and to develop attestation policies or mitigating controls. Mitigating controls are processes existing outside the One Identity Manager solution and reduce the risk of violation.

The following tables give you an overview of the various features and content on the Policy Violations page.

Table 266: Controls

Control

Description

For framework owners

Enable this option to display all company policies associated with compliance frameworks for which you are responsible.

For policy owners

Enable this option to display all company policies for which you are responsible.

For exception approvers

Enable this option to display all company policies for which you are allowed to grant exceptions.

All policies

Enable this option to display all company policies.

Table 267: Controls in the company policy's details pane

Control

Description

Show details

This opens the <policy> (Policy) page (see Policy details (page description)).

Use this button to display more details about the company policy as a HyperView (see Displaying company policies).

Report

Use this button to generate a report listing the policy violations (see Displaying company policies).

The report contains a risk assessment for you to use for prioritizing violations and on which to base subsequent planning. The risk assessment takes into account many risk factors that arise from violations and represents the risk as a value between 0 (no risk) and 1 (high risk).

Table 268: Columns

Column

Description

Policy

Shows you the name of the company policy.

Risk index

Shows the severity of the policy violation (meaning the calculated risk index). The higher this value is, the higher the risk that this policy violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. The risk of a policy violation can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of a policy violation. For more information, see Compliance – Governance Administration.

Policy violations (new)

Shows you how often the company policy has been violated recently.

Policy violations (all)

Shows you how often the company policy is violated.

Policy group

Shows you the policy group to which the company policy belongs, based on its content.

Compliance framework

Shows you the compliance framework to which the company policy belongs.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: You can display more information about each company policy in the details pane. To do this, click the corresponding entry in the list.

Policy details (page description)

To open the <policy name> details page go to Compliance > Governance Administration > Policy Violations > click an entry in the list.

On the <policy name> details page, you will see a overview of a specific company policy displayed as a HyperView (after you select Show Details on the Policy violations page) and you can create a report listing the policy violations.

The following table gives you an overview of the various features on the <policy name> details pane.

Table 269: Controls

Control

Description

Report

Use this button to generate a report listing the policy violations.

The report contains a risk assessment for you to use for prioritizing violations and on which to base subsequent planning. The risk assessment takes into account many risk factors that arise from violations and represents the risk as a value between 0 (no risk) and 1 (high risk).

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