Identity Manager 8.2.1 - Operations Support Web Portal User Guide

In the menu bar, click Home.
(Optional) In the overview, in the Search section, in the Search in menu, select the tables you want to search through.
In the search field, enter a search term.
In the result list below the search field, click the required result.

In the overview, processes in the Job queue associated with the object are displayed on the Queues tab under Jobqueue and the respective DBQueue tasks under DBQueue. You can also view the history of an object as a timeline or table (see Displaying object histories). If the object is an identity, you can create a passcode (see Creating passcodes for identities) or manage passwords (see Managing passwords for identities).

The Operations Support Web Portal allows you to display any changes to an object (for example, an identity) in a timeline or table.

To find out how to display the page, see Displaying object histories.

You can view the following information in the change history table view.

Table 2: Object history
Column	Description
Modification date	Shows the date of the change.
Change type	Shows the type of change.
Name	Shows the name of the modified object.
Long name	Shows the long name of the modified object.
Type	Shows the type of the modified object.
User	Shows the user that made the change.

TIP: You can use the elements beneath the table to:

To view the history of an object

In the menu bar, click Home.
(Optional) In the overview, in the Search section, in the Search in menu, select the tables you want to search through.
In the search field, enter the name of the object for which you would like to view its history.
In the result list below the search field, click the required result.
In the overview, switch to the History tab.
Perform one of the following tasks:
- To display the history graphically in a timeline, select Timeline in the menu.
- To display the history in a table, select Table in the menu.

Starting from an object, you can display the Job queue and DBQueue.

To display the Job queue and DBQueue tasks

In the menu bar, click Home.
(Optional) In the overview, in the Search section, in the Search in menu, select the tables you want to search through.
In the search field, enter the name of the object for which you would like to view the Job queue and DBQueue tasks.
In the result list below the search field, click the required result.

On an overview page, on the Queues tab in the Job queue pane, you can see the processes in the Job queue that exist for this object. In the DBQueue pane, DBQueue tasks associated with the object are displayed.

The following table lists the tasks that can be found for an object.

Table 3: Overview of tasks for an object
Object type	Task
Hierarchical roles Organizations Departments Cost centers Locations Business roles Application roles	Tasks for the object Tasks for assignment requests for the object Tasks for attestation cases for the object
Employee	Tasks for the identity Tasks for hierarchical roles of which the identity is a member Tasks for requests received by the identity Tasks for requests placed by the identity Tasks for attestation cases for the identity Tasks for system entitlements where a user account is assigned to the identity Tasks for the identity's user accounts Shared and subidentity user accounts also belong to the "Identity user accounts".
User accounts	Tasks for the user account Tasks for system entitlements to which the user account is assigned Tasks for attestation cases for the user account
Groups	Task for the system entitlement Tasks for attestation cases of the system entitlement