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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.0 LTS - Generic Database Connector User Guide for Connecting PostgreSQL Databases

Troubleshooting

For more information about correcting errors during synchronization of object hierarchies, see the One Identity Manager Target System Synchronization Reference Guide.

Help for analyzing synchronization issues

You can generate a report for analyzing problems that arise during synchronization, inadequate performance for example. The report contains information such as:

  • Consistency check results

  • Revision filter settings

  • Scope applied

  • Analysis of the data store

  • Object access times in the One Identity Manager database and in the target system

To generate a synchronization analysis report

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Help > Generate synchronization analysis report menu item and click Yes in the security prompt.

    The report may take a few minutes to generate. It is displayed in a separate window.

  3. Print the report or save it in one of the available output formats.

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