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Identity Manager 9.0 LTS - Administration Guide for Connecting to Microsoft Exchange

Table of Contents

Managing Microsoft Exchange environments

Architecture overview One Identity Manager users for managing Microsoft Exchange Configuration parameters for managing Microsoft Exchange environments

Synchronizing a Microsoft Exchange environment

Setting up initial synchronization with Microsoft Exchange

Users and permissions for synchronizing with Microsoft Exchange Setting up the Microsoft Exchange synchronization server

System requirements for the Microsoft Exchange synchronization server Installing One Identity Manager Service with a Microsoft Exchange connector

Configuring participating servers for remote access through Windows PowerShell Testing Active Directory domain trusts Extensions for creating linked mailboxes in a Microsoft Exchange resource forest Recommendations for synchronizing Microsoft Exchange environments Creating a synchronization project for initial synchronization of a Microsoft Exchange environment

Information required to set up a synchronization project Creating an initial synchronization project for Microsoft Exchange

Configuring the synchronization log

Customizing the synchronization configuration

Configuring Microsoft Exchange synchronization Customizing synchronization projects for mailbox permissions Changing system connection settings of Microsoft Exchange

Editing connection parameters in the variable set Editing target system connection properties

Updating schemas Speeding up synchronization with revision filtering Configuring the provisioning of memberships Configuring single object synchronization Accelerating provisioning and single object synchronization

Running synchronization

Starting synchronization Deactivating synchronization Displaying synchronization results Synchronizing single objects

Tasks following synchronization

Post-processing outstanding objects Adding custom tables to the target system synchronization Managing Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions

Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)

Basic data for managing a Microsoft Exchange environment

Account definitions for Microsoft Exchange mailboxes, mail users, and mail contacts

Creating account definitions Editing account definitions Main data for account definitions Editing manage levels Creating manage levels Assigning manage levels to account definitions Main data for manage levels Creating mapping rules for IT operating data Entering IT operating data Modify IT operating data Assigning account definitions to employees

Assigning account definitions to departments, cost centers, and locations Assigning account definitions to business roles Assigning account definitions to all employees Assigning account definitions directly to employees Assigning account definitions to system roles Adding account definitions in the IT Shop

Assigning account definitions to Active Directory domains Deleting account definitions

Target system managers for Microsoft Exchange Job server for Microsoft Exchange-specific process handling

General main data for Job servers Specifying server functions

Microsoft Exchange structure

Microsoft Exchange organizations Microsoft Exchange mailbox databases Microsoft Exchange address lists Microsoft Exchange public folders Microsoft Exchange mailbox server Microsoft Exchange data availability groups Share policies Retention policies Mobile device mailbox policy Folder administration policies Role assignment policies Outlook Web App mailbox policy Address book policies

Microsoft Exchange mailboxes

Creating Microsoft Exchange mailboxes Editing main data of Microsoft Exchange mailboxes General main data for Microsoft Exchange mailboxes Calendar settings for Microsoft Exchange mailboxes Limits for Microsoft Exchange mailboxes Microsoft Exchange mailbox archives Storage for Microsoft Exchange mailboxes Functions for Microsoft Exchange mailboxes Booking resources for Microsoft Exchange equipment mailboxes and Microsoft Exchange room mailboxes Adjusting receive restrictions for Microsoft Exchange mailboxes Microsoft Exchange mailbox permission: Send on behalf Microsoft Exchange mailbox permission: Send as Microsoft Exchange mailbox permission: Full access Assigning extended properties to Microsoft Exchange mailbox Microsoft Exchange deactivating mailboxes Deleting and restoring Microsoft Exchange mailboxes

Microsoft Exchange mail users and Microsoft Exchange mail contacts

Creating Microsoft Exchange mail users Editing main data of Microsoft Exchange mail users Main data for Microsoft Exchange mail users Receive restrictions for Microsoft Exchange mail users Assigning extended properties to Microsoft Exchange mail users Deleting and restoring Microsoft Exchange mail users Creating Microsoft Exchange mail contacts Editing main data of Microsoft Exchange mail contacts Main data for Microsoft Exchange mail contacts Receive restrictions for Microsoft Exchange mail contacts Assigning extended properties to Microsoft Exchange mail contacts Deleting and restoring Microsoft Exchange mail contacts

Microsoft Exchange mail-enabled distribution groups

Creating Microsoft Exchange mail-enabled distribution groups Editing main data of Microsoft Exchange mail-enabled distribution groups Main data for Microsoft Exchange mail-enabled distribution groups Receive restrictions for Microsoft Exchange mail-enabled distribution groups Customizing send permissions for Microsoft Exchange mail-enabled distribution groups Specifying Microsoft Exchange mail-enabled distribution groups Adding a Microsoft Exchange dynamic distribution group to Microsoft Exchange mail-enabled distribution groups Specifying extensions for Microsoft Exchange moderated distribution groups Assigning extended properties to Microsoft Exchange mail-enabled distribution groups Deleting Microsoft Exchange mail-enabled distribution groups

Microsoft Exchange dynamic distribution groups

Main data for Microsoft Exchange dynamic distribution groups Customizing receive restrictions for Microsoft Exchange dynamic distribution groups Customizing send permissions for Microsoft Exchange dynamic distribution groups Adding Microsoft Exchange mail-enabled distribution groups to Microsoft Exchange dynamic distribution groups

Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments

Advice for synchronizing remote mailboxes Advice for migrating mailboxes Creating remote mailboxes Editing remote mailboxes General main data for remote mailboxes Information about remote configuration Information about cloud-based archive mailboxes Customizing receive restrictions for remote mailboxes Specifying extensions for moderated remote mailboxes Assigning extended properties to remote mailboxes

Error running the Windows PowerShell command Set-Mailbox Possible errors when synchronizing an Exchange hybrid environment

Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange

Default project template for Microsoft Exchange 2013, Microsoft Exchange 2016, and Microsoft Exchange 2019

Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Adding custom tables to the target system synchronization

You must customize your target system synchronization to synchronize custom tables.

To add custom tables to target system synchronization

In the Manager, select the Active Directory > Basic configuration data > Target system types category.
In the result list, select the Microsoft Exchange target system type.
Select the Assign synchronization tables task.
In the Add assignments pane, assign custom tables to the outstanding objects you want to handle.
Save the changes.
Select the Configure tables for publishing task.
Select the custom tables that contain the outstanding objects that can be published in the target system and set the Publishable option.
Save the changes.

Related topics

Post-processing outstanding objects

Managing Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions

In the default installation, after synchronizing, employees are automatically created for Microsoft Exchange mailboxes, mail users, and mail contacts. If an account definition for the Microsoft Exchange organization is not known at the time of synchronization, Microsoft Exchange mailboxes, mail users, and mail contacts are linked to the employees. However, account definitions are not assigned. The Microsoft Exchange mailboxes, mail users, and mail contacts are therefore in a Linked state.

To manage Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions, assign an account definition and a manage level.

To manage Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions

Create an account definition.
Assign an account definition to the Active Directory domain.
Assign the account definition and manage level to user accounts in linked status.
1. In the Manager, select the Active Directory > Mailboxes > Linked but not configured > <domain> category.
  
  - OR -
  
  In the Manager, select the Active Directory > Mail users > Linked but not configured > <domain> category.
  
  - OR -
  
  In the Manager, select the Active Directory > Mail contacts > Linked but not configured > <domain> category.
2. Select the Assign account definition to linked accounts task.

Related topics

Troubleshooting

Synchronization Editor helps you to analyze and eliminate synchronization errors.

Simulating synchronization

The simulation allows you to estimate the result of synchronization. This means you can, for example, recognize potential errors in the synchronization configuration.
Analyzing synchronization

You can generate the synchronization analysis report for analyzing problems which occur during synchronization, for example, insufficient performance.
Logging messages

One Identity Manager offers different options for logging errors. These include the synchronization log, the log file for One Identity Manager Service, the logging of messages with NLOG, and similar.
Reset start information

If synchronization stopped unexpectedly, for example, because a server was not available, the start information must be reset manually. Only then can the synchronization be restarted.

For more information about these topics, see the One Identity Manager Target System Synchronization Reference Guide.

Related topics

Displaying synchronization results

Ignoring data error in synchronization

By default, objects with incorrect data are not synchronized. These objects can be synchronized once the data has been corrected. In certain situations, however, it might be necessary to synchronize objects like these and ignore the data properties that have errors. This synchronization behavior can be configured in One Identity Manager.

To ignoring data errors during synchronization in One Identity Manager

In the Synchronization Editor, open the synchronization project.
Select the Configuration > One Identity Manager connection category.
In the General view, click Edit connection.

This starts the system connection wizard.
On the Additional options page, enable Try to ignore data errors.

This option is only effective if Continue on error is set in the synchronization workflow.

Default columns, such as primary keys, UID columns, or mandatory input columns cannot be ignored.
Save the changes.

IMPORTANT: If this option is set, One Identity Manager tries to ignore commit errors that could be related to data errors in a single column. This causes the data changed in the affected column to be discarded and the object is subsequently saved again. This effects performance and leads to loss of data.

Only set this option in the exceptional circumstance of not being able to correct the data before synchronization.

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