Chat now with support
Chat with Support

Identity Manager 9.0 LTS - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

General main data for remote mailboxes

Enter the following data on the General tab.

Table 41: General main data of a remote mailbox
Property Description


Employee using the mailbox. An employee is already entered if the mailbox was generated by an account definition. If you create the mailbox manually, you can select an employee in the menu.

No link to an employee required

Specifies whether the mailbox is intentionally not assigned an employee. The value is determined from the linked user account.

Not linked to an employee

Indicates why the No link to an employee required option is enabled for this mailbox. The value is determined from the linked user account. Possible values:

  • By administrator: The option was set manually by the administrator.

  • By attestation: The user account was attested.

  • By exclusion criterion: The user account is not associated with an employee due to an exclusion criterion. For example, the user account is included in the exclude list for automatic employee assignment (configuration parameter PersonExcludeList).

Account definition

Account definition through which the mailbox was created.

Use the account definition to automatically populate mailbox main data and to specify a manage level for the mailbox. One Identity Manager finds the IT operating data of the assigned employee and uses it to populate the corresponding fields in the mailbox.

NOTE: The account definition cannot be changed once the mailbox has been saved.

Manage level

Manage level with which the mailbox is created. Select a manage level from the menu. You can only specify the manage level can if you have also entered an account definition. All manage levels of the selected account definition are available in the menu.

Active Directory user account

Active Directory user account for which this mailbox is created.

Exchange organization

Name of the Microsoft Exchange organization.

Canonical name

Mailbox's canonical name. The canonical name is generated automatically.

Recipient type (detail)

Type of recipient. The mailbox type is specified when a mailbox is added and cannot be changed afterward. You can choose from the following options: Remote user, Remote room, Remote equipment and Remote shared.


Unique alias for further identification of the mailbox.

User login name

User account login name. The user's login name is made up of the alias and the domain. User login names that are formatted like this correspond to the User Principal Name (UPN) in Active Directory.

Do not display in address list

Specifies whether the mailbox is visible in address books. Set this option if you want to prevent the mailbox from being displayed in address books. This option applies to all address books.

Moderation enabled

Specifies whether the mailbox is moderated. Enable this option if the mailbox is meant to be moderated. Use the task Assign moderators to specify moderators.

Sender authentication required

Specifies whether authentication data is requested from senders. Set this option to prevent anonymous senders mailing to the mailbox.

Automatically update based on recipient policy

Specifies whether changes to recipient's email addresses are automatically updated based on recipient policies.

Proxy addresses

Email addresses for the mailbox. You can also add other mail connectors (for example, CCMail, MS) in addition to the standard address type (SMTP, X400).

Use the following syntax to set up other proxy addresses:

Address type: new email address

Sending message to

Specifies how senders are notified when they send messages to a moderated mailbox. Permitted values are:

  • Do not notify: the sender is not notified.

  • Only notify senders in your exchange organization: Only internal senders receive a notification.

  • Notify all senders: Internal and external senders receive notification.

Distinguished name

Mailbox's distinguished name.

Information about remote configuration

The following information about remote configuration is mapped on the Remote tab.



Azure Active Directory user account

Azure Active Directory user account identifier.

Exchange Online mailbox

Exchange Online mailbox identifier.

Recipient type

Type of recipient.

SMTP address

SMTP address of the mailbox assigned to this user.

Information about cloud-based archive mailboxes

The following main data about a cloud-based archive mailbox is mapped on the Archive tab.

Table 42: Archiving a mailbox
Property Description

Archiving enabled

Specifies whether a personal archive is created for this mailbox. Set this option if you want to set up a personal archive for this mailbox.

Archive name

Name of the archive.

Archive state

Status of the archive mailbox. This property is available from Microsoft Exchange Server 2013 or later.

Customizing receive restrictions for remote mailboxes

NOTE: The Assign mail acceptance and Assign mail rejection assignments are mutually exclusive. You can specify whether to accept or deny the recipient's message.

To customize mail acceptance for mailboxes

  1. In the Manager, select the Active Directory > Remote mailboxes category.

  2. Select a mailbox in the result list.

  3. Select the Assign mail acceptance task to specify recipients whose messages are accepted.

    - OR -

    Select the Assign mail rejection task to specify recipients whose messages are rejected.

  4. Select the table containing the recipient from the menu at the top of the form. You have the following options:

    • Mail-enabled distribution groups

    • Dynamic distribution groups

    • Mailboxes

    • Mail users

    • Mail contacts

    • Remote mailboxes

  5. In the Add assignments pane, assign recipients.

    TIP: In the Remove assignments pane, you can remove assigned recipients.

    To remove an assignment

    • Select the recipient and double-click .

  6. Save the changes.
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating