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Identity Manager 9.0 LTS - Installation Guide

About this guide One Identity Manager overview Installation prerequisites Installing One Identity Manager Installing and configuring the One Identity Manager Service Automatic updating of One Identity Manager Updating One Identity Manager Installing additional modules for a existing One Identity Manager installation Installing and updating an application server Installing the API Server Installing, configuring, and maintaining the Web Designer Web Portal Installing and updating the Manager web application Logging in to One Identity Manager tools Troubleshooting Advanced configuration of the Manager web application Machine roles and installation packages Configuration parameters for the email notification system How to configure the One Identity Manager database using SQL Server AlwaysOn availability groups

Installing additional modules for a existing One Identity Manager installation

To add more One Identity Manager modules to an existing One Identity Manager installation, perform the following steps:

  1. Install the One Identity Manager components included in the module on workstations and servers.

    Update the workstation to be used to start the One Identity Manager database schema installation with the installation wizard. All other workstations and servers obtain the new components through automatic software udpates. Use the installation wizard to manually update individual workstations and servers.

  2. Install the module in the One Identity Manager database.

    IMPORTANT: This updates the database with an additional module. After installing the extra module, all the other database module are processed.

    If support sent you hotfixes for this version, then these hotfixes must also be reinstalled.

To install components of a module on the workstation

  1. Run the program autorun.exe from the root directory on the One Identity Manager installation medium.

  2. Switch to the Installation section. Select the edition that you installed.

  3. Click Install.

    This starts the installation wizard.

  4. Follow the installation instructions. In the process, note the following:

    1. On the Installation settings page, enter the following information:

      • Installation source: Select the directory containing the installation files.

      • Installation directory: Select your current installation directory. Otherwise, the components are not updated and a new installation is created in the second directory instead.

      • Add further modules to the selected edition: Enable the option.

    2. On the Module selection page, select the additional module to install.

    3. If you update the workstation that is going to start the One Identity Manager database schema, you can start the Configuration Wizard on the last page of the installation wizard.

To install the module extensions in the One Identity Manager database

  1. Start the Configuration Wizard on the administrative workstation.

  2. On the Configuration Wizard home page, select the Update database option and click Next.

  3. Follow the installation instructions. In the process, note the following:

    1. Configuration modules and version information are shown on the Product description page.

      1. Set the Add more modules option.

      2. Confirm that you have an up-to-date backup of database.

      3. Confirm that the database consistency checks were run.

    2. On the Select configuration modules page, select the additional module.

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Installing and updating an application server

The application server provides a connection pool for accessing the database. Clients send their queries to the application server, which processes the objects, for example, by determining values using templates and sending the results back to the clients. The data from the application is sent to the database when an object is saved.

Before installation ensure that the minimal hardware and software prerequisites are fulfilled on the server.

NOTE: On Linux operating systems, use of oneidentity/oneim-appserver docker images is recommended.

Detailed information about this topic

Tips for installing an application server

  • If you want to run the One Identity Manager Service or the Designer through an application server, the application server requires sufficient permissions for a configuration user. Use the SQL Server login to connect to the One Identity Manager database and to authenticate against the One Identity Manager database when you install the application server.

  • To limit permissions for end users, you can make other application servers available that use the SQL Server login for end users.

  • To use the Web Portal or full text search in the Manager, you need an application server with a search service installed on it.

  • Start the application server installation locally on the server.

  • Use the QBM | AppServer | SessionTimeout configuration parameter to add the timeout in hours, after which inactive application server sessions are closed. The default value is 24 hours. In the Designer, edit the configuration parameter.

Installing application servers

IMPORTANT: Start the application server installation locally on the server.

NOTE: On Linux operating systems, use of oneidentity/oneim-appserver docker images is recommended.

To install an application server

  1. Launch autorun.exe from the root directory of the One Identity Manager installation medium.

  2. On the start page of the installation wizard:

    1. Change to the Installation tab.

    2. In the Web-based components pane, click Install.

    This starts the Web Installer.

  3. Select Install application server on the Web Installer and click Next.

  4. On the Database connection page, do the following:

    • To use an existing connection to the One Identity Manager database, select it in the Select a database connection menu.

      - OR -

    • To create a new connection to the One Identity Manager database, click Add new connection and enter a new connection .

  5. Select the authentication method and, under Authentication method, enter the login data for the database.

  6. Configure the following settings on the Select setup target page.

    Table 26: Settings for the installation target
    Setting Description

    Application name

    Name used as application name, as in the title bar of the browser, for example.

    Target in IIS

    Internet Information Services web page on which to install the application.

    Enforce SSL

    Specifies whether secure or insecure websites are available to install. If the option is set, only sites secured by SSL can be used for installing. This setting is the default value. If this option is not set, insecure websites can be used for installing.

    URL

    The application's Uniform Resource Locator (URL).

    Install dedicated application pool

    Specifies whether an application pool is installed for each application. This allows applications to be set up independently of one another. If this option is set, each application is installed in its own application pool.

    Application pool

    The application pool to use. This can only be entered if the Install dedicated application pool option is not set.

    If you use the DefaultAppPool default value, the application pool has the following syntax:

    <application name>_POOL

    Identity

    Permissions for running an application pool. You can use a default identity or a custom user account.

    If you use the ApplicationPoolIdentity default value, the user account has the following syntax:

    IIS APPPOOL\<application name>_POOL

    You can authorize another user by clicking ... next to the box, enabling the Custom account option and entering the user and password.

    Web authentication

    Type of authentication against the web application. You have the following options:

    • Windows authentication (single sign-on)

      The user is authenticated against the Internet Information Services using their Windows user account and the web application logs in the employee assigned to the user account as role-based. If single sign-on is not possible, the user is diverted to a login page. You can only select this authentication method if Windows authentication is installed.

    • Anonymous

      Login is possible without Windows authentication. The user is authenticated against the Internet Information Services and the web application anonymously, and the web application is directed to a login page.

    Database authentication

    NOTE: You can only see this section if you have selected a SQL database connection on the Database connection page.

    Type of authentication against the One Identity Manager database. You have the following options:

    • Windows authentication

      The web application is authenticated against the One Identity Manager database with the same Windows user account that your application pool uses. Login is possible with a user-defined user account or a default identity for the application pool.

    • SQL authentication

      Authentication is completed with a SQL Server login and password. The SQL Server login from the database connection is used. Use the [...] button to enter a different SQL login, for example, if the application is run with a access level for end users. This access data is saved in the web application configuration as computer specific encrypted.

  7. On the Assign machine roles page, define the machine roles.

    This enables the machine roles for the application server. The machine roles Search Service and Search Indexing Service are required for indexing the full text search. These machine roles are always used together.

    NOTE: If you want to use a Web Portal, you will need to use an application server with a search service installed.

  8. On the Set session token certificate page, select the certificate for creating and checking session tokens.

    NOTE: The certificate must have a key length of at least 1024 bits.

    • To use an existing certificate, enter the following information.

      1. Session token certificate: Select the Use existing certificate entry.

      2. Select certificate: Select the certificate.

    • To create a new certificate, enter the following information.

      1. Session token certificate: Select the Create new certificate entry.

      2. Certificate issuer: Enter the issuer of the certificate.

      3. Key length: Specify the key length for the certificate.

      The certificate is entered in the application server's certificate management.

    • To create a new certificate file, enter the following information.

      1. Session token certificate: Select the Generate new certificate file entry.

      2. Certificate issuer: Enter the issuer of the certificate.

      3. Key length: Specify the key length for the certificate.

      4. Certificate file: Enter the directory path and name of the certificate file.

      The certificate file is stored in the specified directory of the web application.

  9. Specify the user account for automatic updating on the Set update credentials page. The user account is used to add or replace files in the application directory.

    • Use IIS credentials for update: Set this option to use the user account under which the application pool is run for the updates.

    • Use other credentials for updates: To use a different user account, set this option. Specify the domain, the user name, and the user password.

  10. (Optional) The One Identity Manager History Database is used to provide archived data for analyzing in reports and the TimeTrace. If you access the One Identity Manager History Database is through an application server, on the Edit History Database connections page, enter the One Identity Manager History Database ID and the connection parameters.

    NOTE: You can enter the One Identity Manager History Database‘s connection parameters at a later date. Use the configuration file (web.config) to do this.

    For more information about connecting to the One Identity Manager History Database through an application server and the required configuration, see the One Identity Manager Operational Guide.

  11. Installation progress is displayed on the Setup is running page. After installation is complete, click Next.

  12. Click Finish on the last page to end the program.

  13. Close the autorun program.

NOTE: The Web Installer generates both the web application and the configuration file (web.config). The Web Installer uses default values for the configuration settings. You can keep these values but it is recommended you check the settings. You will find the configuration file (web.config) in the web application directory in the Internet Information Services.

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