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Identity Manager 9.1.2 - Installation Guide

About this guide One Identity Manager overview Installation prerequisites Installing One Identity Manager Installing and configuring the One Identity Manager Service Automatic updating of One Identity Manager Updating One Identity Manager Installing additional modules for a existing One Identity Manager installation Installing and updating an application server Installing the API Server Installing, configuring, and maintaining the Web Designer Web Portal Installing and updating the Manager web application Logging in to One Identity Manager tools Troubleshooting Advanced configuration of the Manager web application Machine roles and installation packages Configuration parameters for the email notification system How to configure the One Identity Manager database using SQL Server AlwaysOn availability groups

Disabling vendor notification

NOTE: You can configure vendor notification in the Launchpad only for a One Identity Manager database with the Live environment staging level.

To disable a vendor notification

  1. Start the Launchpad and log in to the One Identity Manager database.

  2. In the Installation overview pane, select the Configure vendor notification entry and click Run.

    This starts the Designer and opens the Configuration Parameter Editor.

  3. Disable the Common | MailNotification | VendorNotification configuration parameter.

  4. Select the Database > Commit to database and click Save.

Related topics

Setting up the email notification system

One Identity Manager sends email notifications about various actions taken within the system. Thus, various notifications are sent to requester and approver within the request process. In the same way, notifications about attestation cases are sent or reports delivered by email. Notifications are sent when an actions is successfully or unsuccessfully run during process handling.

You can implement custom notifications in addition to predefined notification processes.

To use the notification system

  1. In the Launchpad, in the Configuration section, select Configure email connection.

  2. Click Run.

  3. On the home page of the Mail Configuration Wizard, click Next.

  4. On the Create connection to the SMTP server page, configure the SMTP server connection to use for sending emails.

    • To test the user account data, click Test connection.

  5. On the Define SMTP Job servers page, select at least one Job server to take on the SMTP server functionality.

  6. On the Email settings page, you can define the default email address of a sender and a recipient as well as the layout of the email.

  7. On the Data security page, you can configure the data security settings.

  8. On the Email notifications about requests page, make any changes to the general settings for email notifications about requests. In addition, define whether the Approval by mail feature can be used for requests. If you enable this feature, the settings you need are shown.

  9. On the Email notifications about attestation page, make any changes to the general settings for email notifications about attestations. In addition, define whether the Approval by mail feature can be used for attestations. If you enable this feature, the settings you need are shown.

  10. On the Report subscriptions page, you can change the default settings for report subscriptions.

  11. On the Email notifications about actions in the target system page, you can enter an email address for notifying about actions in the target system. This might be error or success messages about changes in the target system.

  12. On the last page of the Mail Configuration Wizard, click Finish.

In addition, other configuration parameters could be required for different notification processes. Enable these in the Designer. Some configuration parameters are only available if the module is installed.

Table 18: Additional configuration parameters for mail notification

Configuration parameter

Meaning

Common | InternationalEMail

Specifies whether international domain names and unicode characters are supported in email addresses.

IMPORTANT: The mail server must also support this function. If necessary, you must override the script VID_IsSMTPAddress

Common | MailNotification | Encrypt | EncryptionCertificateScript

This configuration parameter contains the script that supplies a list of encrypted certificates (default: QBM_GetCertificates).

Common | MailNotification | NotifyAboutWaitingJobs

Specifies whether a message should be sent if the process steps have a particular status in the Job queue.

Common | MailNotification | SMTPUseDefaultCredentials

Specifies which credentials are used for authentication on the SMTP server.

If this parameter is set, the One Identity Manager Service login credentials are used for authentication on the SMTP server.

If the configuration parameter is not set, the login data defined in the Common | MailNotification | SMTPDomain and Common | MailNotification | SMTPAccount or Common | MailNotification | SMTPPassword configuration parameters is used. (Default)

Common | MailNotification | VendorNotification

Email address of your company's contact person. The email address is used as the return address for notifying vendors.

If the configuration parameter is set, One Identity Manager generates a list of system settings once a month and sends the list to One Identity. This list does not contain any personal data. You can check the latest system information at any time by selecting Help > Info in the menu.

The list will be reviewed by our customer support team, who will look for material changes in a proactive effort to identify potential issues before they materialize on your system. The lists may be used by our R&D staff for analysis, diagnosis, and replication for testing purposes. We will keep and refer to this information for as long as your company remains on support for this product.

TargetSystem | ADS | MemberShipRestriction | MailNotification

Default email address for sending warning emails.

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Installing and configuring the One Identity Manager Service

The One Identity Manager Service handles defined processes. The service has to be installed on the One Identity Manager network server to run the processes. The server must be declared as a Job server in the One Identity Manager database.

Setting up a Job server requires the following steps:

  • Create an entry for the Job server in the One Identity Manager database.

  • Specify the machine roles and server functions for the Job server.

    Installation packages to be installed on the Job server are found, depending on the selected machine roles. The server function defines the functionality of a server in One Identity Manager. One Identity Manager processes are handled with respect to the server function.

  • Install the One Identity Manager Service.

  • Configure the One Identity Manager Service.

  • Start the One Identity Manager Service.

For more information about using the One Identity Manager Service, see the One Identity Manager Configuration Guide.

NOTE: On Linux operating systems, use of oneidentity/oneim-job docker images is recommended.

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Setting up Job servers

Each Job server within the network must have a unique queue identifier. The process steps are requested by the Job queue using exactly this queue name:

  • A Job server must be known in the One Identity Manager database for each queue.

  • Enter this queue name in the One Identity Manager Service configuration file.

There are several methods for setting up a Job server:

  • For the initial schema installation with the Configuration Wizard, you already set up a Job server with the SQL processing server and Update server server functions. Use the Configuration Wizard to configure the service and install it on a server.

  • To configure further Job servers, use the Server Installer program.

    Using the Server Installer, you create the Job server with its machine roles and server functions in the database. Use the Server Installer to configure the service and install it on a server.

  • You can create Job servers in the Designer.

    Use the Designer, to create a Job server with the machine roles and server functions, configure the service on the server and install the service remotely. For more information, see the One Identity Manager Configuration Guide.

  • Alternatively, you can use the installation wizard to install the service components on the server. then configure the service using the Job Service Configuration program. For detailed information about configuring the One Identity Manager Service, see the One Identity Manager Configuration Guide.

  • If the Common | Jobservice | AutoCreateServerFromQueues configuration parameter is enabled, in response to queries from the One Identity Manager Service for unknown queues, new Job servers are created in the database. Information about machine roles and server functions is transferred to the database.

NOTE: If you subsequently change server functions for a Job server in the database, for example using the Designer, the system checks whether the required components are installed on the server, and updates the server if necessary. To enable this, automatic software updates must be active.

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