If identities have forgotten their password for logging into the Web Portal and the passwords cannot be reset with the question and answer feature, you can create passcodes for them. With this passcode, identities can log on to the Password Reset Portal once and for a limited time.
To create a passcode for an identity
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In the drop-down bar, click Home.
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On the home page, in the Search section, select the Identities table in the Search in drop-down.
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Enter the identity's name in the search field.
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In the result list below the search field, select your desired search result (of type Identity).
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In the overview, switch to the Passcode or Passwords tab respectively.
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On the Passcode or the Passwords tab, click Create passcode.
The generated passcode and its validity period are displayed in a dialog.
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Note or copy the code and send it to the identity.
NOTE: If the four-eye principle is active for your system, you will only obtain the first part of the code here. The second half is sent to the identity's manager. The identity must ask the manager for the second half of the passcode.
You can assign new passwords for identities' user accounts.
To issue a new password for an identity
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In the drop-down bar, click Home.
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On the home page, in the Search section, select the Identities table in the Search in drop-down.
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Enter the identity's name in the search field.
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In the result list below the search field, select your desired search result (of type Identity).
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On the Object overview page, switch to the Passwords tab.
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On the Passwords tab, click Set new password next to the user account you want to give a new password to.
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In the Set New Password side panel, in the New password field, enter the password that you want to use.
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In the Repeat the password field, enter the password again.
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Click Save.
The One Identity Manager Service handles defined processes. The service has to be installed on the One Identity Manager network Job server to run the processes.
On the Job server overview page, you can display, verify, whether the Job servers and theirOne Identity Manager Services are available and make changes to the Job servers' settings. For example, run a test if you suspect that the One Identity Manager Service is not working correctly (because a Job server is not available, for example).
On the Job Server Overview page, you can see the following information.
Table 4: Job server overview
| Server |
Displays the name of the Job server. |
|
Connection |
Shows you whether the server is connected. |
|
Last fetch time |
Shows the last time the Job server was called. |
|
URL |
Shows you the URL where you can reach the Job server's One Identity Manager Service. |
|
Executing server |
Displays the name of the server that exists physically and where the processes are handled.
This input is evaluated when the One Identity Manager Service is automatically updated. If the server is handling several queues, the process steps are not supplied until all the queues that are being processed on the same server have completed their automatic update. |
|
IP address (IPv4) |
Displays the Job server IPv4 address. |
TIP: You can use the elements beneath the table to:
Detailed information about this topic
To obtain an overview, you can display the Job server that is running the One Identity Manager Service.
To display Job servers
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In the menu bar, click Home.
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On the home page, in the Status reports section, click Start in the Service availability check tile.
This opens the Job Server Overview page and displays all the Job servers.
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(Optional) To display the machine roles and server functions of a Job server, perform the following actions:
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On the Job Server Overview page, click Details next to the relevant Job server.
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In the View Job Server Details side panel, click the Machine Roles or the Server Functions tab.
Fore further information on the machine roles and server functions of a Job server, see the One Identity Manager Configuration Guide.
