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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Displaying processes and operations by process ID

To obtain an overview, you can display completed or currently running operations in the system that belong to a specific process ID.

To display processes and operations by process ID

  1. In the menu bar, click Processes > Processes and operations by process ID.

  2. In the search, enter the process ID of the process or the operation that you want to display.

    TIP: For example, you can take the process IDs from the Operation History page (see Operation history).

  3. On the Processes and Operations by Process ID page, perform one of the following actions:

    • To display currently running processes, enable the Currently running processes option.

    • To display operations that have already been completed, enable the Completed operations option.

  4. To display the details of a process/operation, click on the corresponding process/operation.

Synchronization

NOTE: You have to set up synchronization before you can view the synchronization status in the Operations Support Web Portal. For more information, see the One Identity Manager Configuration Guide and the One Identity Manager Target System Synchronization Reference Guide.

The Synchronization page shows you information about synchronizing your target systems with the database.

To find out how to display the synchronization status, see Viewing synchronization status and log

You can view the following information on the Synchronization page.

Table 11: Synchronization

Column

Description
Display name

Shows the name of the synchronization project.

Description

Shows the description of the synchronization project.

Next synchronization

Shows when the synchronization project will be run the next time.

Errors

Shows how many errors occurred the last time the synchronization project was run.

Affected objects

Shows the objects that had to be changed during synchronization, as they deviated from the database.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic

The synchronization project log

From the Synchronization page, you can navigate to the Synchronization log: <name of synchronization project> page. This page provides you with detailed information about a specific synchronization project. In addition, you can display a detailed report of every synchronization run.

To find out how to display synchronization projects, see Viewing synchronization status and log.

You can view the following information on the Synchronization log: <name of synchronization project> page.

Table 12: Synchronization log

Column

Description

Creation time

Shows when the synchronization project started.

Synchronization workflow

Shows the workflow used for this synchronization project.

Synchronization state

Shows the synchronization project's status.

Start configuration

Shows the name of the start configuration used.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Viewing synchronization status and log

To view the synchronization status of your target systems

  1. In the menu bar, click Synchronization > Synchronization.

    The Synchronization page is opened.

  2. (Optional) To view a synchronization project log, next to the synchronization project, click Details.

    The Synchronization log: <name of synchronization project> opens, displaying the log of the relevant synchronization project (see The synchronization project log).

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