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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Check availability of Job servers

You can check the availability of the Job server and the One Identity Manager Services running on it at any time.

To check availability of all Job servers and One Identity Manager services

  1. In the menu bar, click Home.

  2. On the home page, in the Status reports section, click Start in the Service availability check tile.

  3. On the Job Server Overview page, click Check all Job servers.

  4. Gather details about the services/Job servers from the list.

To check availability of a single service/Job server

  1. In the menu bar, click Home.

  2. On the home page, in the Status reports section, click Start in the Service availability check tile.

  3. On the Job Sever Overview page, click on Check Job server next to the Job server/service whose availability you want to check.

Editing Job server settings

You can make various changes to the Job server settings.

To edit Job server settings

  1. In the menu bar, click Home.

  2. On the home page, in the Status reports section, click Start in the Service availability check tile.

  3. On the Job Server Overview page, click the Job server whose settings you want to edit.

  4. In the Edit Job Server Settings side panel, select or clear the relevant check boxes.

  5. Click Save.

Managing processes

You can manage processes in the Operations Support Web Portal at any time.

Detailed information about this topic

Processes

The Processes page shows all processes running in the Job queue and allows you to rerun failed processes.

To find out how to display the page, see Displaying processes and details and how to rerun failed processes, see Handling failed processes.

You can see the following information on the Processes page.

Table 5: Processes

Column

Description
Process name and task

Shows the name of the process or process step that is currently running.

State

Shows whether the process was successfully completed or failed.

Created on

Shows when the process started.

Actions

Actions that you can perform for the process:

  • Retry: Reruns the process. You can rerun processes that have the status Frozen or Overlimit only (see Failed processes).

    NOTE: Processes with the status Frozen or Overlimit are marked with a beetle icon.

  • Details: Shows you the detail view of a process (see Process overview).

TIP: Use the filter above the table to limit the number of processes displayed.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic
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