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Identity Manager 8.0.5 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange Environments Setting up Microsoft Exchange Synchronization Base Data for Managing Microsoft Exchange Microsoft Exchange Structure Mailboxes E-Mail Users and E-Mail Contacts Mail-enabled Distribution Groups Dynamic Distribution Group Mail-enabled Public Folders Extensions for Supporting Exchange hybrid Troubleshooting Appendix: Configuration Parameters for Managing Microsoft Exchange Appendix: Default Project Template for Microsoft Exchange

Managing Microsoft Exchange Environments

The key aspects of administrating a Microsoft Exchange system with One Identity Manager are mapping mailboxes, e-mail users, e-mail contacts and the mail-enabled distribution group.

The system information for the Microsoft Exchange structure is loaded into the One Identity Manager database during data synchronization. It is not possible to customize this system information in One Identity Manager due to the complex dependencies and far reaching effects of changes.

Architecture Overview

The following servers are used for managing a Microsoft Exchange system in One Identity Manager:

  • Microsoft Exchange server

    Microsoft Exchange server against which Microsoft Exchange objects are executed. The synchronization server connects to this server in order to access Microsoft Exchange objects.

  • Synchronization server

    The synchronization server for synchronizing the One Identity Manager database with the Microsoft Exchange system. The One Identity Manager Service is installed on this server with the Microsoft Exchange connector. The synchronization server connects to the Microsoft Exchange server.

The One Identity Manager Microsoft Exchange connector uses Windows PowerShell to communicate with the Microsoft Exchange server.

Figure 1: Architecture for synchronization

One Identity Manager Users for Managing Microsoft Exchange

The following users are used for setting up and the administration of Microsoft Exchange.

Table 1: Users
User Task
Target system administrators

Target system administrators must be assigned to the application role Target system | Administrators.

Users with this application role:

  • Administrate application roles for individual target systems types.
  • Specify the target system manager.
  • Set up other application roles for target system managers if required.
  • Specify which application roles are conflicting for target system managers
  • Authorize other employee to be target system administrators.
  • Do not assume any administrative tasks within the target system.
Target system managers

Target system managers must be assigned to the application role Target systems | Exchange or a sub application role.

Users with this application role:

  • Assume administrative tasks for the target system.
  • Create, change or delete target system objects, like user accounts or groups.
  • Edit password policies for the target system.
  • Prepare for adding to the IT Shop.
  • Configure synchronization in the Synchronization Editor and defines the mapping for comparing target systems and One Identity Manager.
  • Edit the synchronization's target system types and outstanding objects.
  • Authorize other employees within their area of responsibility as target system managers and create child application roles if required.
One Identity Manager administrators
  • Create customized permissions groups for application roles for role-based login to administration tools in the Designer, as required.
  • Create system users and permissions groups for non-role based login to administration tools, as required.
  • Enable or disable additional configuration parameters in the Designer, as required.
  • Create custom processes in the Designer, as required.
  • Create and configures schedules, as required.
  • Create and configure password policies, as required.

Setting up Microsoft Exchange Synchronization

One Identity Manager supports synchronization with Microsoft Exchange 2010 Service Pack 3 or later, Microsoft Exchange 2013 Service Pack 1 or later and Microsoft Exchange 2016.

One Identity Manager is responsible for synchronizing data between the Microsoft Exchange database and the One Identity Manager Service. Synchronization prerequisites are:

  • Synchronization of the Active Directory system is carried out regularly.
  • The Active Directory forest is declared in One Identity Manager.
  • Explicit Active Directory domain trusts are declared in One Identity Manager
  • Implicit two-way trusts between domains in an Active Directory forest are declared in One Identity Manager
  • User account with password and domain controller on the Active Directory client domain are entered to create linked mailboxes within a Microsoft Exchange resource forest topology

To load Microsoft Exchange objects into the One Identity Manager database

  1. Prepare a user account with sufficient permissions for synchronization.
  2. One Identity Manager parts for managing Microsoft Exchange systems are available if the configuration parameter "TargetSystem\ADS\Exchange2000" is set.

    • Check whether the configuration parameter is set in the Designer. Otherwise, set the configuration parameter and compile the database.

    • Other configuration parameters are installed when the module is installed. Check the configuration parameters and modify them as necessary to suit your requirements.
  3. Install and configure a synchronization server and declare the server as Job server in One Identity Manager.
  4. Check whether the domain trusts are entered correctly.
  5. Enter the data for creating linked mailboxes within a resource forest.
  6. Create a synchronization project with the Synchronization Editor.
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