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Identity Manager 8.0.5 - Web Portal User Guide

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Getting Started

The standard Web Portal is part of an internet application which you can use from your internet browser. The prerequisite for this is a correctly configured Web server and a One Identity Manager database configured and populated with user data. Using the standard Web Portal, you can request and cancel products, as well as renew limited requests. Authorized employees can approve requests and cancellations, perform attestations, view rule violations and grant or deny exception approval. Furthermore, you can change the main password and generate statistics.

Depending on your role and level of security, you can use the Web Portal to:

  • Request access to resources
  • Track the progress of your requests
  • Approve or deny requests made by your employees
  • Subscribing reports
  • Manage rule violations
  • View reports and statistics on resources or roles assigned to you or your employees

The standard Web Portal can be used without restrictions if the following guidelines are taken into account.

Table 1: Supports browser for the desktop and mobile Web Portal view.






Windows Phone (SF)

Internet Explorer

Version 11 or later




Current version


(Release Channel)



Current version



(Release Channel)



Current version




Current version

Current version



Microsoft Edge

(Release Channel)




(Release Channel)

NOTE: Enable JavaScript in your browser to allow full usage of the Web Portal.

NOTE: Other browsers may have reduced functionality, or may not perform as expected.

NOTE: Use the Web Installer program to set up Internet Information Services and to publish the One Identity Manager standard Web Portal. You can find instruction for this program in the One Identity Manager Installation Guide.

The following software must be available on the server:

  • Apache 2.0 or 2.2 with following modules:mod_mono, rewrite, ssl (optional)
  • Mono version 4.6 or later
  • Internet Information Services version 7 and
  • Microsoft .NET Framework Version 4.5.2 or later

    NOTE: Microsoft .NET Framework version 4.6.0 is not supported.

Table 2: Additional System Requirements for Implementing an Oracle Database

Additional software

Windows operating system

  • Oracle Client Tools

    This version should correspond at least to the version of the database in use. Note recommendations from Oracle with respect to the Client Tools you want to implement.

    In a 64-bit system the Oracle clients are required in 64-bit and 32-bit versions.

NOTE: The use of Oracle Client Tools is only supported by Web Designer under Windows operating systems.

NOTE: If a direct connection is possible to the Oracle database by TCP/IP, the Oracle client is not necessary. The Web Designer connector integrated in Oracle sets up the database connection.

NOTE: Use of Oracle Real Application Clusters and other Oracle database configurations require either

  • input of several "ADDRESS" entries for one "net_service_name" in the client-side tnsnames.ora


  • additional entries in the client-side sqlnet.ora

if access to the Oracle database is through the Oracle client.

NOTE: The standard Web Portal is supplied in German and English. You merely have to load the corresponding translations for this. All operations with the One Identity Manager standard Web Portal is preceded by authentication. Possible authentication methods concur with the methods used for all other One Identity Manager tools. Some authentication methods allow single sign on, making it possible for you to log in without having to enter authentication data every time.

A minimum screen resolution of 1280 x 1024 pixels is recommended with at least 16 bit color in order to optimize the user interface graphics. A display size of at least 9.7 inches is recommended for mobile displays, for example, when using a tablet.

Detailed information about this topic

Logging On and Off

You must be logged onto the system to be able to work with the Web Portal. If you do not have an account, you can request one for using the Web Portal. In order to login, you must know the URL of the Web Portal in your organization. Ask your system administrator for this information.

NOTE: You can configure and extend the standard Web Portal with the Web Designer.

NOTE: If you have forgotten your password and your account cannot be unlocked with the question/answer function, you can ask your manager for a passcode.
Detailed information about this topic

Logging into the System for the First Time

If you do not already have a user account, you can create a new one.

To log onto the system for the first time

  1. Open the Web Portal login page by entering the Web Portal URL in the browser's address bar.

    By default the URL is http: //<server name>/<application name>, where <server name> is the computer on which the Web Portal is installed.

  2. Click New account.
  3. Fill out First name and Last name as a minimum.
  4. Enter the CAPTCHA code in the box, or select a new CAPTCHA code if necessary.
  5. Click Save to confirm.

    A message appears indicating that your account has been added. Take note of your user name and email address. Once your account has been confirmed by the manager responsible, you will receive notification by email with the required login information.

Logging in with a Web Browser

Open the Web Portal in a web browser using the URL.

To connect to the Web Portal

  1. Type the Web Portal URL in the address bar to Open the Web Portal page.

    By default the URL is http: //<server name>/<application name>, where <server name> is the computer on which the Web Portal is installed.

  2. Enter your complete login name in Login name.
  3. Enter your password in Password.
  4. Change the language if required.

    NOTE: You have the option to run the Web Portal in different languages. English and German are supplied by default.

  5. Click Log in.

    TIP: Have you forgotten your password? Click Forgot your password?. Afterward, you are either forwarded to the One Identity Password Manager's self-help page or prompted to ask for a passcode from your manager.

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