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Identity Manager 8.0 - Attestation Administration Guide

Attestation and Recertification
One Identity Manager Users for Attestation Attestation Base Data Attestation Policies Creating Custom Mail Templates for Notifications
Approval Processes for Attestation Cases
Approval Policies Approval Workflows Selecting Attestors Setting up Multi-Factor Authentication for Attestation Prevent Attestation by Employee Awaiting Attestation Managing Attestation Cases
Attestation Sequence Default Attestation and Withdrawal of Entitlements User Attestation and Recertification Mitigating Controls Configuration Parameters for Attestation

The Attestation Case Overview

The Attestation Case Overview

The overview form supplies you with the most important information about an attestation case. You can see here how long an attestation case is going to be processed depending on the processing time. The One Identity Manager does not stipulate which action are carried out if processing times out. Define your own custom actions or evaluations to deal with this situation.

To obtain an overview of an attestation case

  1. Select the category Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day> .
  2. Select Pending attestations or Completed attestations.
  3. Select an attestation case from the result list.
  4. Select Attestation case overview.

Approval Sequence

Approval Sequence

You obtain the current status of the approval process for pending attestation cases. The approval sequence is show as soon as the DBQueue Processor has determined the attestor for the approval step. You can view the approval sequence, the result of each approval step and the attestor that has been found, in the approval workflow. If the approval procedure could not find an attestor, the attestation case is closed by the system.

To display the approval sequence of a pending attestation case

  1. Select the category Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day> | Pending attestations.
  2. Select the attestation case in the result list.
  3. Select Approval sequence.

Each approval level of an approval workflow is represented by a special control. The attestors responsible for an approval step are shown in a tooltip. Pending attestation questions are also shown in tooltips. These elements are colored. The color code reflects the current status of the approval level.

Table 44: Meaning of the Colors in an Approval Sequence (in order of decreasing importance)
Color Meaning
Blue This approval level is currently being processed.
Green This approval level has been granted approval.
Red This approval level has been denied approval.
Yellow This approval level has been deferred due to a question.
Gray This approval level has not (yet) been reached.

Attestation History

Attestation History

The attestation history displays each step of an attestation case. Here you can follow all the approvals in the approval process in a chronological sequence. The attestation history is displayed for pending and closed attestations.

To display an attestation case in the attestation history

  1. Select the category Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day> .
  2. Select Pending attestations or Completed attestations.
  3. Select an attestation case from the result list.
  4. Select the Attestation history report.

These elements are colored. The color code reflects the status of the approval steps.

Table 45: Meaning of Colors in the Attestation History
Color Meaning
Yellow Attestation case set up.
Green Attestor has approved.
Red

Attestor has denied.

Attestation has been escalated.

Approver has recalled the approval decision

Gray

Attestation has been aborted.

Case has been assigned to an extra attestor.

Additional attestor has withdrawn approval decision.

Approval has been delegated

New attestor has withdrawn the delegation.

Orange

Attestor has a question.

The query has been answered

Query was aborted due to change of approver

Blue

Approver has rerouted approval

Approval step has been automatically reset

Modifying Approval Workflows on Pending Attestation Cases

Modifying Approval Workflows on Pending Attestation Cases

If the approval workflow for a unapproved attestation case changes, all previously effected approval workflows are reset. The attestation case goes through the approval process again.

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