Aborting an Attestation Case

Aborting an Attestation Case

Email notifications can be sent to other employees when an attestation case is aborted. You can specify the recipient of the notification as required by the company.

To set up the notification procedure

1. Create custom mail templates for sending notification if attestation cases have been aborted.
2. Create company specific processes for notifications.
3. Enter the following data for the approval policy:

   Table 55: Approval Policy Properties for Notification

   Property	Meaning
   Mail template aborted	Mail template for sending notification if an attestation case has aborted.

Detailed information about this topic

• Creating Custom Mail Templates for Notifications
• Custom Notification Processes

Attestation Case Escalation

Attestation Case Escalation

Email notifications can be sent to the attestation policy's owner when an attestation case is escalated.

To set up the notification procedure

• Enter the following data for the approval step.

  Table 56: Approval Step Properties for Notification

  Property	Meaning
  Mail template Escalation	Select the mail template "Attestation - escalate".

Related Topics

• Escalating an Attestation Case

Delegating Attestation

Delegating Attestation

If, in an approval step, other attestors can be authorized to make the approval decision, the additional attestors can be prompted to approve by email. The same applies, if the attestation can be delegated.

To set up the notification procedure

• Enter the following data for the approval step.

  Table 57: Approval Step Properties for Notification on Delegation

  Property	Meaning
  Mail template for delegation	Select the mail template "Attestation - delegated/additional approval". TIP: To allow approval by email, select the mail template "Attestation - delegated/additional approval (by mail)".

Related Topics

• Attestation by Mail

Approval Rejection

Approval Rejection

If an additional attestor or an employee refuses delegation of an attestor, the original attestor must be notified.

To set up the notification procedure

• Enter the following data for the approval step.

  Table 58: Approval Step Properties for Notification on Rejection

  Property	Meaning
  Mail template for rejection	Select the mail template "Attestation - reject approval". TIP: If you allow approval by email, select the mail template "Attestation - reject approval (by mail)".

Related Topics

• Attestation by Mail