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General Master Data for a Service Item Pricing Information Extended Master Data for a Service Item Default Service Items Additional Tasks for Managing Service Items

Service Item Overview Specifying Dependencies between Service Items Editing Product Dependencies for Requests Assigning a Service Item to Departments, Cost Centers and Locations Assigning a Service Item to Business Roles Assigning Function Areas Assigning Extended Properties View Documentation Assigning Object Dependent References Assigning Tags Changing Products

Entering Service Categories

Service Category Master Data Default Service Categories Additional Tasks for Managing Service Categories

Service Category Overview Assigning Service Items Assigning Object Dependent References

Vouchers and Voucher Items

Entering Vouchers

General Master Data for Vouchers Invoice Recipient User Defined Master Data Additional Tasks for Vouchers

Overview of the Voucher Starting an Accounting Run Assigning Devices Recalculating a Voucher Reactivating a Voucher

Entering Voucher Items Automatically Entering Voucher Items Manually

General Master Data for a Voucher Item Pricing Information Miscellaneous Master Data User Defined Master Data Additional Tasks for Voucher Items

Overview of Voucher Items Reactivating a Voucher Item

Miscellaneous Master Data

Accounting Data > Vouchers and Voucher Items > Entering Voucher Items Manually > Miscellaneous Master Data

You can enter more information required for booking the voucher item on the Miscellaneous tag. The recipient of the IT service must be entered. You must fill out at least one of the fields workdesk, device, employee, business role, location, cost center, department or customer.

Table 24: Miscellaneous Master Data for a Voucher Item
Property	Description
Activity supplied	Select a activity from the menu. For more information, see Activities Supplied.
Costing type	Select a costing type from the menu. For more information, see Costing Types.
Workdesk	Worksdesk that received the IT service.
Device	Device that received the IT service.
Employee	Employee that received the IT service.
Business role	Business role that received the IT service.
Location	Location that received the IT service.
Cost center	Cost center that received the IT service.
Department	Department that received the IT service.
Customer	Partner that received the IT service.
Received on	Date the IT service bill was received.
Approved on	Date of final approval.

User Defined Master Data

Accounting Data > Vouchers and Voucher Items > Entering Voucher Items Manually > User Defined Master Data

Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields.

Additional Tasks for Voucher Items

Accounting Data > Vouchers and Voucher Items > Entering Voucher Items Manually > Additional Tasks for Voucher Items

After you have entered the master data, you can apply different tasks to it. The task view contains different forms with which you can run the following tasks.

Overview of Voucher Items

Reactivating a Voucher Item