Notifications about Policy Violations without Exception Approval

Notifications about Policy Violations without Exception Approval

Policy supervisors are notified if new policy violations are discovered during a policy check and these cannot be granted exception approval.

Prerequisites

• The option Exception approval allowed is not set for the company policy.
• The company policy is assigned to an Policy superviors application role.

• Employees are assigned to this application role.

To inform a policy supervisor about policy violations

• Set the configuration parameter "QER\Policy\EmailNotification\NotPermittedViolation" in the Designer.

  Notification with the mail template "Policy - prohibited violation occurred" is sent by default.

Policy Violation Approval Status

Policy Violation Approval Status

Edit policy violations in the Web Portal. You can also get an overview of the approval status of each policy violation in the Manager. To do this, open the overview form of the enabled company policy whose policy violations you want to look at. You will see new, granted and denied policy violations here.

To display details of a policy violation

1. Select the form element for the policy violation and make the list entries visible.
2. Click the policy violation you want to view.

   This opens the policy violation master data form, which shows you an overview of the object that caused the violation, the approval status and the exception approver responsible.

Related Topics

• Overview of Company Policies

Creating Custom Mail Templates for Notifications

Creating Custom Mail Templates for Notifications

A mail template consists of general master data such as target format, important or mail notification confidentiality and one or more mail definitions. Mail text is defined in several languages in the mail template. This ensures that the language of the recipient is taken into account when the email is generated.

There is a One Identity Manager in the Mail Template Editor to simplify writing notifications. You can use the Mail Template Editor to create and edit mail text in WYSIWYG mode.

To edit mail templates

1. Select the mail template in the result list. Select Change master data in the task view.

   - OR -

   Click in the result list toolbar.

   This opens the mail template editor.

2. Edit the mail template.
3. Save the changes.

To copy a mail template

1. Select the mail template you want to copy from the result list. Select Change master data in the task view.
2. Select Copy mail template... in the task view.
3. Enter the name of the new mail template in Name of copy.
4. Click OK.

To display a mail template preview

1. Select the template in the result list. Select Change master data in the task view.
2. Select Preview... in the task view.
3. Select the base object.
4. Click OK.

To delete a mail template

1. Select the template in the result list.
2. Click in the result list toolbar.
3. Confirm the security prompt with Yes.

General Properties of a Mail Template

General Properties of a Mail Template

The following general properties are displayed for a mail template:

Table 22: Mail Template Properties

Property	Meaning
Mail template	Name of the mail template. This name will be used to display the mail templates in the administration tools and in the Web Portal. Translate the given text using the button.
Base object	Mail template base object. A base object only needs to be entered if the mail definition properties of the base object are referenced.
Report (parameter set)	Report, made available through the mail template.
Description	Mail template description. Translate the given text using the button.
Target format	Format in which to generate email notification. Permitted values are: Value Description HTML The email notification is formatted in HTML format. HTML format can contain formatting. TXT The email notification is formatted in text format. Text format cannot contain any formatting.
Design type	Design in which to generate the email notification. Permitted values are: Value Description Mail template The generated email notification contains mail text corresponding to the mail definition. Report The email notification is generated with the report contained under Report (parameter set) as mail body. Mail template, report as attachment The generated email notification contains mail text corresponding to the mail definition. The report entered in the Report (parameter set) field is attached to the mail as PDF file.
Importance	Importance for the email notification. Permitted values are "low", "normal" and "high".
Confidentiality	Confidentiality for the email notification. Permitted values are "normal", "personal", "private" and "confidential".
Can unsubscribe	Specifies whether the recipient can unsubscribe email notification. If this option is set, the emails can be unsubscribed through the Web Portal.
Disabled	Specifies whether this mail template is disabled.
Mail definitions	Unique name for the mail definition.
Language culture	Language which applies to the mail template.
Subject	Subject of the email message
Mail body	Content of the email message.